Regional IT License Manager

Giesecke & Devrient GmbH; Markham; Hybrid; CAD 95,000 - 115,000; Full time

Job summary

Giesecke+Devrient ePayments Canada, Inc. is seeking a Regional IT License Manager to oversee software licenses across the AMER region, partnering with global IT, procurement, finance, legal, cybersecurity, and business stakeholders.

You will optimize software assets, ensure compliance, manage vendor relationships, support audits, budgeting, and strategic license optimization programs while driving cost savings and governance.

Qualifications

• Bachelor’s degree in IT/Business/CS or related field.
• About 8 years of SAM, software licensing, and IT operations experience.
• Experience managing licensing for major publishers (Microsoft, Oracle, SAP, Adobe, etc.).
• Knowledge of licensing models: subscription, perpetual, SaaS, cloud, enterprise agreements.
• Experience with audits, reconciliations, and risk mitigation.

Responsibilities

• Serve as regional point of contact for licensing vendors and partners.
• Manage end-to-end software license lifecycle including renewals and upgrades.
• Maintain entitlement, inventory, and licensing docs in ITAM systems (ServiceNow SAMPro).
• Monitor usage and licensing metrics to optimize allocation and value.
• Ensure license compliance through audits and control implementations.
• Support vendor audits and mitigation actions with procurement and legal teams.
• Track contracts, renewal schedules, and cloud licensing programs with stakeholders.
• Identify cost-saving opportunities through harvesting, consolidation, and governance.
• Assist budgeting, forecasting, and reporting of software expenditures.
• Collaborate with IT, procurement, legal, finance, and business units internationally.

Skills

Analytical thinking

Communication skills

Stakeholder management

Vendor negotiation

Problem solving

Education

Bachelor's degree in IT/Business/CS

Tools

ServiceNow SAMPro

Excel

Power BI

Microsoft 365

Job description

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Compensation: $95,000 - 115,000 plus up to 5% bonus, capped at 150%

Job Summary

The Regional IT License Manager is responsible for managing the organization’s software licenses subscription services, and license compliance across the AMER region while collaborating closely with global IT, procurement, finance, legal, cybersecurity, and business stakeholders.

The successful candidate will ensure software assets are optimized, compliant, and cost-effective throughout their lifecycle. Working as part of a global license management team, the Regional IT License Manager will support software governance initiatives, vendor management activities, audits, budgeting processes, and strategic optimization programs.

Responsibilities

• Serve as the regional point of contact for strategic software vendors, publishers, and licensing partners.
• Manage the end-to-end software license lifecycle, including procurement, deployment, utilization, renewals, upgrades, and retirement.
• Maintain accurate software entitlement, inventory, and licensing documentation within IT Asset Management systems, leveraging ServiceNow SAM Pro.
• Monitor software usage, consumption trends, and licensing metrics to optimize license allocation and maximize value.
• Ensure software license compliance through regular assessments, reconciliations, audits, and implementation of effective control mechanisms.
• Coordinate and support vendor audit responses while mitigating licensing risks through corrective and preventive actions.
• Track software contracts, renewal schedules, obligations, subscription programs, and cloud consumption agreements in collaboration with Procurement and Legal teams.
• Identify and drive cost-saving opportunities through license harvesting, consolidation, optimization, and software spend governance.
• Support budgeting, forecasting, financial planning, and transparent reporting of software-related expenditures.
• Partner with business stakeholders and IT teams to understand software requirements, demand forecasts, and strategic software planning needs.
• Provide licensing expertise, guidance, training, and support on software usage policies, compliance requirements, and vendor licensing models (e.g., Microsoft, Adobe, Oracle, SAP).
• Prepare management reports, dashboards, business cases, and executive summaries to support decision-making.
• Develop, implement, and continuously improve Software Asset Management (SAM) standards, policies, procedures, and best practices.
• Drive SAM/ITAM maturity initiatives, process automation, and continuous improvement of license management controls and governance.
• Ensure adherence to corporate policies, contractual obligations, legal requirements, and regulatory compliance standards.

Required Qualifications

• Bachelor’s degree in Information Technology, Business Administration, Computer Science, or a related discipline.
• Around 8 years of experience in Software Asset Management (SAM), software licensing, and related IT operations functions.
• Proven experience managing software licensing and commercial relationships for major publishers such as Microsoft, Oracle, Adobe, SAP, VMware, IBM, Broadcom, ServiceNow, or equivalent vendors.
• Strong understanding of software licensing models, including subscription, perpetual, concurrent, SaaS, cloud licensing, and enterprise agreements.
• Hands‑on experience supporting software compliance reviews, vendor audits, license reconciliations, and risk mitigation activities.
• Experience with ServiceNow SAMPro tool.
• Working knowledge of software contract management, procurement processes, and vendor management practices.
• Familiarity with cloud platforms and licensing programs, particularly Microsoft Azure and AWS.
• Excellent analytical, organizational, problem‑solving, and data interpretation skills.
• Strong communication, stakeholder management, and vendor negotiation capabilities.
• Experience working within global, matrixed, and cross‑functional organizations.
• Knowledge of ITIL practices and ISO 19770 Software Asset Management standards is highly desirable.

Preferred Certifications

• Certified Software Asset Manager (CSAM)
• ITIL Foundation
• Microsoft Licensing Certifications (preferred)
• Project Management certification (PMP, PRINCE2, or equivalent) is a plus

Skills and Competencies

• Strong analytical, problem‑solving, and decision‑making skills with the ability to interpret licensing, usage, and financial data.
• Excellent stakeholder management, communication, negotiation, and vendor management capabilities.
• Financial acumen with experience in software cost analysis, budgeting, forecasting, and optimization initiatives.
• Strong understanding of Software Asset Management (SAM), software licensing models, compliance requirements, and industry best practices.
• High attention to detail, organizational skills, and a risk‑aware mindset focused on governance, audit readiness, and data accuracy.
• Ability to work independently, manage multiple priorities, and drive continuous process improvement in a fast‑paced environment.
• Proven collaboration skills with IT, Procurement, Legal, Finance, and business stakeholders across global and multicultural teams.
• Advanced proficiency in Microsoft Excel, Power BI, and Microsoft 365 applications for reporting, analysis, and decision support.

Working Conditions

• Limited travelling is required

Additional Information

*This job description is not intended to be all inclusive. The candidate hired will also perform other reasonable related business duties as assigned by the supervisor. The company reserves the right to revise or change job duties as needed. This job description does not constitute a written or implied contract of employment.

By applying to this position, you are confirming you possess either a Canadian citizenship, permanent resident status or valid work permit.

Please note: Reference Checks and Credit, Criminal Background Checks will be administered on suitably qualified candidates. Your application will be kept on file for up to two years

$$ Giesecke+Devrient ePayments Canada, Inc. is an equal opportunity employer and values diversity in its workforce, encouraging applications from all qualified individuals. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you would like to contact us, please contact Human Resources at [e-mail]