ITAM Risk, Process and Operational Expert

Axelon Services Corporation; Montreal; Hybrid; CAD 90,000 - 130,000; Full time

Job summary

Axelon Services Corporation is seeking an experienced IT Asset Management risk professional to act as a senior SME for ITAM risk, process, and controls. You will assess risks across the asset lifecycle, translate risks into control objectives, and design control instances for testing.

The role involves governance documentation, metric development, and executive-ready materials for management discussions.

Qualifications

• Minimum 3 years in IT asset management or technology risk.

Responsibilities

• Act as the senior ITAM risk, process, and operations subject-matter expert.
• Assess ITAM risks and control gaps across the end-to-end asset lifecycle.
• Translate identified risks into well-designed control objectives and requirements.
• Design or enhance control instances for independent testing.
• Develop and maintain operating procedures, process flows, and governance documentation.
• Lead current-state assessments and root-cause analysis.
• Partner with asset owners and process owners to implement controls.
• Define key risk indicators, control indicators, and operational metrics.
• Review the completeness, accuracy, and timeliness of IT asset and configuration data.
• Provide credible challenge to control owners while balancing risk reduction and business priorities.
• Prepare concise, executive-ready materials for governance forums and senior management.
• Support risk and control self-assessments, audits, and regulatory reviews.
• Monitor relevant ITAM industry practices and incorporate insights into the control framework.
• Independently plan and deliver multiple workstreams.
• Build trusted relationships and manage challenging interactions professionally.

Skills

IT asset management

Risk management

Stakeholder management

Policy development

Communication

Governance

Job description

• Work Mode: Hybrid (day 1 onboarding onsite / in-office presence required 3x/week)
• Duration: 12 months

Summary

• Location: Montreal
• Work Mode: Hybrid (day 1 onboarding onsite / in-office presence required 3x/week)
• Duration: 12 months

Responsibilities

• Act as the senior ITAM risk, process, and operations subject-matter expert.
• Assess ITAM risks and control gaps across the end-to-end asset lifecycle.
• Translate identified risks into well-designed control objectives and requirements.
• Design or enhance control instances for independent testing.
• Develop and maintain operating procedures, process flows, and governance documentation.
• Lead current-state assessments and root-cause analysis.
• Partner with asset owners and process owners to implement controls.
• Define key risk indicators, control indicators, and operational metrics.
• Review the completeness, accuracy, and timeliness of IT asset and configuration data.
• Provide credible challenge to control owners while balancing risk reduction and business priorities.
• Prepare concise, executive-ready materials for governance forums and senior management.
• Support risk and control self-assessments, audits, and regulatory reviews.
• Monitor relevant ITAM industry practices and incorporate insights into the control framework.
• Independently plan and deliver multiple workstreams.
• Build trusted relationships and manage challenging interactions professionally.

Requirements

• Minimum 3 years of relevant experience in IT asset management, technology risk, or a closely related discipline.
• In-depth, hands-on working experience in the IT asset management domain.
• Demonstrated ability to identify and articulate technology and operational risks.
• Strong understanding of risk and control concepts.
• Proven ability to develop or improve policies, standards, and procedures.
• Ability to operate independently and deliver quality outcomes with limited direction.
• Self-starter mindset with strong ownership and attention to detail.
• Strong stakeholder-management skills.
• Excellent written and verbal communication skills.
• Experience coordinating across multiple functions and geographies.
• Proficiency with standard productivity, workflow, reporting, and presentation tools.

Preferred Skills

• Experience in a large, regulated financial-services or similarly complex enterprise environment.
• Experience with enterprise ITAM, CMDB, discovery, workflow, or IT service management platforms.
• Working knowledge of hardware, software, and cloud asset management practices.
• Experience supporting first-line technology risk and control programs.
• Experience designing control metrics and executive-level risk summaries.
• Knowledge of industry frameworks and standards relevant to ITAM and technology controls.
• Relevant certifications such as ITIL, COBIT, CISA, CRISC, CISSP, CSAM, CHAMP, CITAM, or IAITAM credentials.
• Experience leading control transformation or process redesign programs.

This role is for an existing vacancy.