IT Technical Business Analyst – Senior

KZenEdge Strategic Program Execution; Calgary; Hybrid; CAD 70,000 - 110,000; Full time

Job summary

An innovative firm is seeking a skilled Business Analyst to join their Registries Modernization team. This hybrid role involves gathering requirements, conducting gap analysis, and collaborating with stakeholders to implement modernized solutions for registry services. The ideal candidate will have a strong background in business analysis, user acceptance testing, and agile methodologies. This position offers the opportunity to work on impactful projects aimed at improving client services and user experiences in a dynamic environment. If you're passionate about driving operational efficiency and delivering high-quality IT solutions, this is the perfect opportunity for you.

Qualifications

• 4+ years of experience as a business analyst in an enterprise IT environment.
• Strong documentation skills for user requirements and business processes.
• Experience in facilitating workshops and managing business process development.

Responsibilities

• Gather and document requirements through workshops and gap analysis.
• Support development of system documentation and policy manuals.
• Liaise with stakeholders to ensure effective delivery of program changes.

Skills

Business Analysis

User Acceptance Testing

Agile Methodologies

Documentation Skills

Process Re-engineering

Education

Bachelor's Degree in IT or related field

Tools

JIRA

Job description

Submission Close Date: May 14, 2025Estimated Start Date: June 2, 2025Estimated End Date: December 31, 2026Location: Hybrid/EdmontonNOTES ON LOCATION: This is a Hybrid role.POSITION REQUIREMENTS - Criteria & QualificationMUST HAVE SKILLS:

• • • • 4 years experience as a business analyst translating business requirements into detailed technical requirements in an enterprise IT environment.
      • 4 years experience documenting user requirements, business processes, and workflows.
      • 3 years experience in facilitating and managing business process development and process re-engineering workshops and sessions.
      • 3 years experience with user acceptance testing including creation of user acceptance plan, status reporting, and managing assigned tasks.
      • 3 years experience with written and verbal communications including specific experience in drafting strategic business and technical documentation.
      • 2 years experience working within an agile development environment.

NICE TO HAVE SKILLS:

• • • • Bachelor degree in IT or related field of study.
      • 2 years experience assisting in reviewing, evaluating and providing test input during business requirements gathering and detailed design specifications.
      • 2 years experience evaluating policies, programs, and initiatives using program development principles.
      • 2 years experience exploring multiple design solutions to a given problem or feature, and communicating those solutions visually through sketches, user flows, wireframes, functional prototypes, and/or high-fidelity designs, as necessary.
      • 2 years experience in analyzing process maps, descriptions, and data flow diagrams of complex business processes to understand records that are produced.
      • 2 years experience in gathering requirements from a diverse group of stakeholders across ministries or departments.
      • 2 years experience in the design, development and implementation of complex IT solutions.
      • 2 years experience in the development of project documents for a wide variety of initiatives and projects (strategic, business improvement, information technology, etc.).

ROLES AND RESPONSIBILITIES – Description & ResponsibilitiesDescription:The Registries Modernization team is taking an agile approach to implementing modernized, innovative, human-centric and sustainable solutions for delivering registry services to Albertans. For the Land Titles registry, this includes a complete replacement of the legacy applications that delivery Land Titles services. Our team is looking for a Business Analyst who is process oriented and experienced in gathering requirements, performing gap analysis, and working with stakeholders to deliver solutions that meet business needs and drive operational efficiency.Land Titles Registry Program Overview:The Land Titles Act provides the legislative framework for the department to register land related documents that both create and terminate legal rights in property. The land registration system used in Alberta is based on the Torrens System of land registration and operates under the legislative authority of the Land Titles Act. Under this system, the Government of Alberta has custody of all original titles, documents and plans and has the legal responsibility for the validity and security of all registered land title information. Working closely with the Land Titles Office, Registries Evolution is helping to identify opportunities to redesign, innovate and modernize the Land Titles Registry with a focus on moving away from paper-based systems, improving client service, and achieving better user experiences. Small agile design and development teams are delivering the products that will comprise the new Land Titles cloud based digital services.Responsibilities will include:

• • • • Facilitate requirements gathering sessions and conduct process walkthroughs:
        • • • • Identify goals and pain points through gap analysis on current state and future state business processes.
              • Create, review and update user stories, personas, and journey maps, as applicable.
              • Create system use cases, flow diagrams, and interactive mock-ups outlining functional requirements, as required.
              • Document and validate results with subject matter experts and drive the creation of detailed business and functional requirements specification documents.
      • Work with the technical team to design IT solutions that meet the business requirements and validate the proposed solutions through user acceptance testing (UAT) and ensure they meet the predefined criteria.
      • Support development of necessary system (non-technical) documentation as well as make recommendations for policy and/or procedural manuals.
      • Support change management and training to ensure delivery of complex program changes.
      • Monitor and evaluate the effectiveness of implemented services, conduct post implementation reviews, assessing opportunities for backlog refinement and for continuous improvement.
      • Liaise with security and privacy teams to complete security threat risk assessments and privacy impact assessments as required.
      • Assist with project planning, scheduling and status reporting as required.
      • Analyze existing documentation and engage with subject matter experts to identify, define, and document business rules and decision logic for the submission, examination, and registration of land title documents.

In addition to the qualifications that will be evaluated, the Contingent Resource should have:

• • • • An understanding of Agile framework (SCRUM) through demonstrated experience.
      • A results driven mindset and able to function independently, while engaging with other stakeholders and team members as required to deliver outcomes.
      • A thorough understanding and experience using an Agile/Hybrid approach. Experience with tools such as JIRA is preferred.
      • Knowledge of and the ability to apply and interpret complex legislations/regulations, policies, and standards.
      • Ability to work collaboratively and productively to achieving outcomes.

Terms and Conditions: To find out more information or to apply for this position please send in your resume and cover letter to: [e-mail] or apply below. KZenEdge will conduct internal interviews with selected candidates.