IT Technical Business Analyst - Senior

UrBench; Alberta; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An innovative team is seeking a dedicated individual to help modernize registry services for Albertans. This hybrid role focuses on agile methodologies to enhance client service through digital solutions. Responsibilities include gathering requirements, collaborating with technical teams, and ensuring effective implementation of IT solutions. Join a forward-thinking environment where your contributions will directly impact the efficiency and user experience of registry services. If you're results-driven and eager to work in a collaborative setting, this opportunity is perfect for you.

Qualifications

• Experience in facilitating requirements gathering and creating user stories.
• Strong skills in documenting business and functional requirements.

Responsibilities

• Facilitate requirements gathering sessions and create user stories.
• Collaborate with technical teams to design IT solutions and validate through UAT.

Skills

Agile Framework (SCRUM)

Requirements Gathering

User Acceptance Testing (UAT)

Collaboration Skills

Knowledge of Complex Legislations

Tools

JIRA

Azure Virtual Desktop

Job description

Work Location: 9888 JASPER AVE, Edmonton, Alberta, CAN, T5J 5C6

The Registries Modernization team is adopting an agile approach to implement modern, innovative, human-centric, and sustainable solutions for registry services to Albertans. This includes replacing legacy applications for the Land Titles registry, which is based on the Torrens System under the Land Titles Act. The team aims to redesign, modernize, and improve client service by moving away from paper-based systems, focusing on user experience and operational efficiency. Small agile teams will deliver the new Land Titles digital services in the cloud.

Responsibilities include:

1. Facilitating requirements gathering sessions and process walkthroughs, identifying goals and pain points, creating user stories, personas, journey maps, system use cases, and flow diagrams.
2. Documenting and validating results with subject matter experts, and creating detailed business and functional requirements specifications.
3. Collaborating with technical teams to design IT solutions, validating through user acceptance testing (UAT), and ensuring solutions meet criteria.
4. Supporting system documentation, policy, and procedural manuals, change management, and training.
5. Monitoring and evaluating service effectiveness, conducting post-implementation reviews, and liaising with security and privacy teams for risk assessments.
6. Assisting with project planning, scheduling, and analyzing existing documentation and business rules.

Additional qualifications:

• Understanding of Agile framework (SCRUM) and experience with tools like JIRA.
• Results-driven, independent, with collaborative skills.
• Knowledge of complex legislations, policies, and standards.

Work Details:

• Hybrid role, primarily remote, with standard hours 08:15-16:30 Alberta time, Monday to Friday.
• Work must be performed within Canada; no travel or relocation expenses paid.

Other Requirements:

• Background check, mandatory training (including privacy and security).
• Own equipment compatible with Azure Virtual Desktop, Windows preferred.

Application Instructions:

Submit resume detailing relevant experience, including job/project durations (MMM/YYYY - MMM/YYYY), and three references. Interviews are expected between May 12-16. The fixed rate must be all-inclusive.