IT Support Technician: Keep County Tech Running Smoothly

Norfolk-County; Central Ontario; On-site; CAD 45,000 - 57,000; Full time

Job summary

Norfolk County in Simcoe, Ontario, is seeking an I.T. Support Technician to keep its technology running smoothly by installing, maintaining, and supporting workstations, software, and voice and data systems.

You will provide hands-on technical help, guide users, and ensure reliable IT services that enable staff to work efficiently. This permanent full-time role reports to the Manager, IT Operations and requires a 3-year diploma and 4 years' experience.

Qualifications

• Three year post-secondary diploma in computer science, technology studies, or related field.
• Four years’ relevant experience to be familiar with scope of position.
• Must have a valid Ontario driver’s license and access to a reliable vehicle.

Responsibilities

• Installation, maintenance and support of County workstations and peripherals.
• Administer and/or provide hardware and software support to Corporate users.
• Consult/advise/analyze/install and maintain voice communication requirements ensuring cost effectiveness and system availability to County users.
• Research, develop and implement approved training plans for Corporate Standard Software.
• Provide departmental administrative support ensuring contracts, purchases and invoices are within budget parameters.
• Planning, ordering, installing, monitoring and reviewing contracted work by outside agencies.
• Assist in the development of policies and procedures related to information technology.
• Provide backup support for all information technology functions.
• Monitor web page administration and act as coordinator between departments and vendors.
• Promote effective and appropriate use of information technology.
• Provide progress reports at meetings.
• Keep current on changes and innovative technology developments.

Skills

Driver's license

OHS familiarity

Software proficiency

Education

Three year post-secondary diploma

Four years experience

Job description

Norfolk County in Simcoe, Ontario, is seeking an I.T. Support Technician to keep its technology running smoothly by installing, maintaining, and supporting workstations, software, and voice and data systems.

You will provide hands-on technical help, guide users, and ensure reliable IT services that enable staff to work efficiently. This permanent full-time role reports to the Manager, IT Operations and requires a 3-year diploma and 4 years' experience.