IT Support Technician (Contract) – Multisite Tech Expert
Randstad Canada
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Job summary
Randstad Canada in Downtown Toronto is seeking an IT Support Technician for a 3-month contract (with possible extension). You will deliver Level 1 and Level 2 technical support to employees across multiple locations, helping ensure the reliability, stability, and performance of critical IT systems and applications.
The role requires a university degree or equivalent in CS/IT and at least 2 years of hands-on IT support experience, with strong Windows OS and Office/365 expertise.
Qualifications
- University degree, diploma, or equivalent in CS/IT or related field.
- Minimum 2 years of hands-on IT support experience in a corporate environment.
- Strong knowledge of Microsoft Windows operating systems and Office/365.
Responsibilities
- Provide Level 1 and Level 2 IT support to end users across corporate locations.
- Troubleshoot hardware, software, networking, VPN, and connectivity issues.
- Install and maintain desktops, laptops, printers, and other peripherals.
- Assist with Active Directory user administration and account management.
- Provide remote support to satellite offices and remote users.
- Coordinate with third-party vendors to maintain network performance and availability.
- Maintain accurate hardware/software inventory and document technical processes.
Skills
Education
Tools
Job description
Randstad Canada in Downtown Toronto is seeking an IT Support Technician for a 3-month contract (with possible extension). You will deliver Level 1 and Level 2 technical support to employees across multiple locations, helping ensure the reliability, stability, and performance of critical IT systems and applications.
The role requires a university degree or equivalent in CS/IT and at least 2 years of hands-on IT support experience, with strong Windows OS and Office/365 expertise.
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