IT Support Specialist

Skillhub Solutions Inc.; Ashcroft; On-site; CAD 30,000 - 37,000; Full time

Benefits offered by this job

Free apartment accommodation

Job summary

Robert Half is seeking an IT Support Specialist for a four-month contract in Ashcroft, British Columbia. The position may be extended based on performance and business needs.

You will provide first-tier support for hardware, software and networks, configure devices, manage user accounts, and document solutions. Free private apartment accommodation is included.

Qualifications

• IT support experience preferred.

Responsibilities

• Provide first-tier support for hardware, software and network issues.
• Set up and configure laptops, desktops, mobile devices, and printers.
• Manage user accounts, access permissions, and security protocols.
• Document IT processes, solutions, configurations, and user guides.
• Monitor system performance and address potential issues to minimize downtime.

Job description

Robert Half is offering a four-month contract opportunity for an IT Support Specialist in Ashcroft, in the interior of British Columbia near Kamloops. The contract may be extended. Free private apartment accommodation is included.

Responsibilities

• Provide first-tier support for hardware, software, and network issues; troubleshoot, resolve, or escal
• Set up and configure laptops, desktops, mobile devices, and printers.
• Manage user accounts, access permissions, and security protocols.
• Collaborate with IT teams on system updates, migrations, enhancements, rollouts, and process automation.
• Document IT processes, solutions, configurations, and user guides.
• Monitor system performance and address potential issues to minimize downtime.
• Develop training materials and train users on new systems and tools.
• Help ensure systems follow security best practices and compliance requirements.
• Perform other job-related duties as assigned.

Compensation: $22–$27 per hour.