IT Solutions and Presales Analyst

Mon Technicien; Laval; On-site; CAD 85,000 - 120,000; Full time

Benefits offered by this job

Group insurance

Telemedicine

RRSP with employer contribution

Flexible hours

Customizable salary & vacation

On-site showers

Job summary

MYTECHNICIAN in Quebec is seeking an experienced IT Solutions Architect to bridge sales, clients and technical teams. You’ll analyze client needs, define architectures, select technologies and contribute to proposals from discovery through to delivery.

Ideal candidates have 5–7 years of IT experience in MSP or multi-client settings, deep knowledge of infrastructure, cloud, networking and security, and strong communication in both French and English.

Qualifications

• 5 to 7 years of IT experience in MSP or multi-client environments.

Responsibilities

• Analyze clients' technical and business needs during discovery meetings.
• Clarify objectives, constraints and priorities for optimization.
• Define IT architectures including IT infrastructure, cloud, networking and cybersecurity.
• Select technologies aligned with our standards.
• Identify dependencies across systems, vendors and licenses.
• Present solutions during client meetings as a trusted technical expert.

Skills

IT infrastructure

Cloud architecture

Networking

Security

Bilingual FR/EN

Analytical skills

Documentation

Client-facing

Presales

Microsoft cert

Fortinet NSE

Job description

At MYTECHNICIAN, we’ve been helping Quebec SMEs grow for over 25 years, driven by a team of more than 60 passionate IT professionals. Our strength? A strong team culture, genuine collaboration and a human, flexible and stimulating work environment, where ideas matter and fun is part of everyday life.

As we continue to grow, we’re expanding our team and looking for talented people who want to get involved and make a real contribution to the success of a well-established, forward-thinking local company.

WHAT WE OFFER

Benefits that truly make a difference

• Comprehensive group insurance: life, disability, prescription drugs and dental
• Telemedicine services
• RRSP with employer contribution
• Flexible hours for better work–life balance
• Flexible compensation: customize your salary and vacation
• À la carte services: restaurants, physical activities, getaways
• Additional discretionary days off on top of vacation

A workplace that makes you want to get involved

• Modern offices with recreational areas (darts, foosball, board games)
• Snack bar: coffee, apples, popcorn and slushies
• On-site showers for fitness enthusiasts
• Memorable social activities
• Reduced summer hours: Fridays off at noon
• Wellness monitoring with Officevibe

Exclusive MT perks

• Access to a private island with a cottage
• Access to a luxury condo in the heart of Montréal
• Parents on the Run: free on-site childcare
• Partage Club membership, promoting the sharing economy

YOUR ROLE

Do you enjoy understanding a client’s business needs and turning them into practical technology solutions?

Equally comfortable working with clients and technical teams, do you want to bridge the gap between sales, clients and technical teams, from opportunity qualification through to project delivery?

We’re looking for someone like you to:

• Analyze clients’ technical and business needs during discovery meetings.
• Clarify objectives, constraints and priorities while identifying opportunities for optimization.
• Define technology architectures (IT infrastructure, cloud, networking, cybersecurity).
• Select technologies and ensure they align with our standards.
• Identify dependencies (systems, vendors, licenses).
• Assess constraints and risks, and recommend mitigation strategies.
• Estimate the effort, resources, equipment and licenses required for each solution.
• Contribute to proposals and responses to requests for proposals (RFPs).
• Present solutions during client meetings and act as a trusted technical expert.
• Produce client assessments and qualifications.
• Document solutions and contribute to the evolution of standards, templates and the service catalog.

WHAT WE’RE LOOKING FOR

• 5 to 7 years of IT experience, ideally in an MSP or multi-client environment.
• Excellent understanding of IT infrastructure, cloud, networking and security environments.
• Bilingual (French and English, spoken and written).
• Strong analytical, structuring and documentation skills.
• Excellent communication skills and the ability to explain technical concepts in simple terms.
• Client-focused approach with a strong commitment to quality.
• Collaborative, consultative and structured mindset.
• Presales experience is an asset.
• Microsoft certification is an asset.
• Fortinet NSE certification is an asset.