IT Infrastructure Analyst

CanadaOne Auto Group Inc.; Edmonton; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Full-time employment

Competitive salary

Paid time off

Employee purchase program

Career development

Job summary

CanadaOne Auto in Edmonton is seeking an IT Infrastructure Analyst to design, implement, configure, support, and maintain our core cloud and network infrastructure platforms. You will work closely with the infrastructure team to support our hybrid cloud strategy while following security and information management best practices.

This is an in-office role requiring daily onsite attendance. The position offers full-time employment with a competitive salary and benefits, paid time off, employee

Qualifications

• At least three years designing, deploying, and maintaining Azure, 365, and IAM.
• Experience with Active Directory, SSO, Windows Server, and network infra.
• Strong knowledge of cloud platforms and operational practices.
• Ability to work with architects, developers, and business users.
• Willingness to join a rotating on-call schedule.

Responsibilities

• Support servers, backups, patching, networks, firewalls, access control, public cloud, and SaaS platforms.
• Translate strategy into secure, resilient cloud solutions and operations.
• Maintain Microsoft Azure, Microsoft 365, and other cloud services provisioning and incidents.
• Advance the Cloud Services roadmap and lifecycle management.
• Develop and review cloud operating procedures to meet policies and risk controls.
• Evaluate new cloud features and support governance for adoption.
• Lead incident response and root cause analysis.
• Collaborate with business units and providers on planning and delivery.
• Monitor outages and performance; communicate timely updates to stakeholders.

Skills

Analytical thinking

Planning and organization

Communication skills

Problem-solving

Team collaboration

Education

Bachelor's degree in computer science, information systems, or engineering; or two-year diploma; or equivalent

Tools

Microsoft Azure

Microsoft 365

Active Directory

Identity and access management

Windows Server

Networking

Palo Alto

Cisco Meraki

Job description

Looking for a career opportunity with arapidly growing organization? CanadaOne Auto is a dynamic, privately ownedretail company based in Edmonton, with locations across Canada and ambitious plansfor continued growth.

CanadaOne Auto is modernizing itstechnology environment by moving from legacy infrastructure to cloud-basedsolutions, strengthening cybersecurity, improving application architecture, andbuilding scalable, reliable support services.

Boasting a workforceof 3,000+ employees and with ambitious growth on the horizon, CanadaOne Auto isactively searching for a IT Infrastructure Analyst toimplement, configure, support, and maintain our core cloud and networkinfrastructure platforms. In this role, you will work closely with theinfrastructure team to support our hybrid cloud strategy while followingsecurity and information management best practices. This in-office positionrequires daily onsite attendance.

WHAT YOU’LL GET

• Full-time employment, Monday toFriday (Some weekend and evening work for projects)
• Competitive salary and benefitsplan
• Paid time off
• Employee purchase and serviceprogram
• Career development in acollaborative technology team

CanadaOne Auto offers the opportunity tocontribute to a fast-growing company while developing your career in asupportive, team-oriented environment. If you enjoy learning new skills,solving complex problems, and helping shape a modern technology platform,

WHAT YOU’LL DO

• Support servers, backups,patching, networks, firewalls, access control, public cloud, and SaaSplatforms.
• Apply cloud infrastructureexpertise to translate strategy and architecture into secure, resilient, andefficient solutions and operational support.
• Implement, monitor, andmaintain Microsoft Azure, Microsoft 365, and other cloud solutions, includingprovisioning, capacity planning, incident management, and reliable servicedelivery.
• Help advance the Cloud Servicesroadmap through lifecycle management, maintenance, and continuous improvementof core technologies.
• Develop, implement, and reviewcloud operating procedures with your manager to meet policy, regulatory,standards, and risk-control requirements.
• Evaluate and communicate newcloud features and tools, and support governance for their implementation andadoption.
• Participate in or lead problemmanagement, including post-incident reviews, root cause analysis, documentedfindings, and recommendations.
• Contribute to infrastructureand operations planning while building strong relationships with businessunits, service providers, technical teams, and end users.
• Support service and operationaltargets, including project timelines, client satisfaction, ticket response andresolution, availability, and service quality.
• Help manage and communicateoutages and performance degradation, using monitoring and analysis to maintainuptime and provide timely stakeholder updates.

MUST HAVES

• At least three years ofexperience designing, deploying, and maintaining solutions across MicrosoftAzure, Microsoft 365, identity and access management, Active Directory, singlesign-on, Windows Server, and network infrastructure.
• A university degree in computerscience, business, or engineering; a relevant two-year diploma from arecognized institution; or an equivalent combination of education andexperience.
• Strong knowledge of current andemerging technologies, especially cloud platforms and operational practices.
• Broad infrastructure expertisespanning desktops, servers, storage, backups, networking, public cloud, andSaaS platforms.
• Proven ability to administerMicrosoft Azure and/or Microsoft 365, including resource provisioning, capacityplanning, security, monitoring, and operational support.
• Experience working witharchitects, developers, leaders, business users, service providers, and supportteams to plan, implement, operationalize, and troubleshoot cloud workloads.
• Ability to lead major incidentresponse, balance competing priorities, and maintain reliable cloud platformoperations.
• Excellent analytical, planning,organizational, problem-solving, interpersonal, and communication skills, withclose attention to detail.
• Ability to create and managetechnical processes, recommend standards, incorporate peer feedback, andpromote continuous improvement.
• Working knowledge of Palo Alto,Cisco, Meraki, and related networking technologies.
• Willingness to join a rotatingon-call schedule.

ASSETS

• Microsoft Certified: AzureAdministrator Associate or higher.
• Relevant certifications inWindows, Linux, storage, backup, networking, or enterprise computing.
• Familiarity with GoogleWorkspace and environment migrations.
• Experience supporting amulti-site retail or automotive environment.