IT Help Desk Technician - Growth & Certification Support

VUE IT INC

Calgary

On-site

CAD 42,000 - 63,000

Full time

2 days ago
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Job summary

VUE IT INC in Calgary, Alberta, is seeking an Entry to Mid-Level IT Help Desk Technician to support end users with hardware, software, and network issues. You will be the first line of support, handling tickets, troubleshooting incidents, and escalating when needed.

This role suits someone with a strong technical foundation and a passion for helping people. Responsibilities include Tier 1–2 support via various channels, configuring endpoints, basic AD/Azure tasks, and collaborating with senior

Job description

VUE IT INC in Calgary, Alberta, is seeking an Entry to Mid-Level IT Help Desk Technician to support end users with hardware, software, and network issues. You will be the first line of support, handling tickets, troubleshooting incidents, and escalating when needed.

This role suits someone with a strong technical foundation and a passion for helping people. Responsibilities include Tier 1–2 support via various channels, configuring endpoints, basic AD/Azure tasks, and collaborating with senior

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