IT Governance Analyst, Global Technology

Manulife Life Insurance Company; Toronto; Hybrid; CAD 86,000 - 136,000; Full time

Job summary

Manulife Governance Analyst in Toronto engages with Global Architecture & Engineering to strengthen governance, risk, and control practices. You will work with leaders and risk partners to shape how governance, risk, controls, audits, and regulatory commitments are managed across the organization.

The role provides broad exposure across A&E and opportunities to influence governance improvements, reporting, and strategic risk oversight.

Qualifications

• Three to five years of governance, risk management, controls, audit, compliance, or related function.
• Strong analytical and critical-thinking skills to identify root causes, gaps, and emerging risks.
• Experience working with senior leaders and cross-functional stakeholders in complex organizations.
• Ability to translate information into actionable insights and recommendations.
• Strong communication, facilitation, and stakeholder-management skills.
• Experience supporting governance forums, risk reviews, audits, or regulatory initiatives.
• Proficiency with MS Excel, PowerPoint, SharePoint, and Teams.
• Ability to balance strategic thinking with execution and follow-through.

Responsibilities

• Maintain oversight of A&E risks, controls, corrective action plans, audit findings, and regulatory obligations.
• Identify gaps, overlaps, and inconsistencies across risks and governance processes; recommend improvements.
• Drive rationalization and simplification of governance, risk, and control processes across A&E.
• Partner with risk, compliance, audit, governance, and business stakeholders to align activities and provide oversight.
• Assess remediation plans and risk commitments to ensure accountability and progress.
• Support preparation for audits, governance reviews, and regulatory assessments.
• Develop concise executive reporting on risk, control, and governance matters.
• Translate complex information into actionable insights and leadership recommendations.
• Identify trends, themes, and systemic risks affecting A&E.
• Support governance forums and leadership risk discussions.
• Drive continuous improvement of governance practices, tools, and operating processes.

Skills

Governance & risk management

Controls & compliance

Audit & regulatory activities

Stakeholder management

Analytical thinking

Communication & facilitation

Experience with risk frameworks

Cross-functional collaboration

MS Excel/PowerPoint/SharePoint/Teams

Archer

Jira

Azure DevOps

ServiceNow

SharePoint

Teams

Tools

Archer

Jira

Azure DevOps

ServiceNow

SharePoint

Teams

Excel

PowerPoint

Job description

The Governance Analyst role plays a key part in helping shape and strengthen governance, risk, and control practices across Global Architecture & Engineering, working closely with leaders, subject matter experts, and risk partners across the organization.
The position offers broad exposure across A&E and the opportunity to influence how governance, risk, controls, audits, and regulatory commitments are managed across the organization.

Position Responsibilities

• Maintain oversight of A&E risks, controls, corrective action plans, audit findings, and regulatory obligations to ensure they remain current, connected, and fit for purpose.
• Identify gaps, overlaps, and inconsistencies across risks, controls, and governance processes, recommending practical improvements.
• Drive the rationalization and simplification of governance, risk, and control processes across A&E.
• Partner with risk, compliance, audit, governance, and business stakeholders to align activities and provide oversight, challenge, and insight.
• Assess remediation plans, corrective actions, and risk commitments to ensure they remain appropriate, accountable, and on track.
• Support preparation for audits, governance reviews, and regulatory assessments.
• Develop concise executive-level reporting on risk, control, and governance matters.
• Translate complex information into actionable insights and recommendations for leadership.
• Identify and communicate key trends, themes, and systemic risks affecting A&E.
• Support governance forums, leadership reviews, and organizational risk discussions.
• Drive continuous improvement of governance practices, tools, and operating processes.

Required Qualifications

• Three to five years of experience in governance, risk management, controls, audit, compliance, operational risk, business management, or a related function.
• Strong analytical and critical-thinking skills, with the ability to assess issues holistically and identify root causes, gaps, and emerging risks.
• Experience working with senior leaders and cross-functional stakeholders in complex organizational environments.
• Demonstrated ability to synthesize information from multiple sources and translate it into actionable insights and recommendations.
• Strong communication, facilitation, and stakeholder-management skills.
• Experience supporting governance forums, risk reviews, audits, regulatory initiatives, or remediation programs.
• Ability to balance strategic thinking with execution, accountability, and follow-through.
• Proficiency with Microsoft Excel, PowerPoint, SharePoint, and Teams.

Preferred Qualifications

• Experience using Archer, Jira, Azure DevOps, ServiceNow, or similar governance and workflow platforms.
• Experience supporting governance, risk, and control activities within Architecture & Engineering or another technology-focused function.
• Experience preparing concise risk and governance reporting for senior leadership.
• Knowledge of corrective action plans, regulatory commitments, and audit-remediation processes.

When You Join Our Team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

マニュライフとジョン・ハンコックについて

マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.manulife.co.jp/lをご覧ください。

マニュライフは機会均等を是とする雇用主です

マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。

雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 [e-mail]までご連絡をお願いします。

Referenced Salary Location

Toronto, Ontario

Working Arrangement

ハイブリッド勤務

Salary range is expected to be between

$86,100.00 CAD - $136,100.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [e-mail] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.