Director Engineering

Manulife Life Insurance Company; Southwestern Ontario; Hybrid; CAD 113,000 - 210,000; Full time

Job summary

Manulife is seeking a Director-level technology leader to drive the technical program agenda across the closed block mainframe and policy administration portfolio in a hybrid Waterloo, Ontario environment.

You will lead multiple squads and direct reports, balancing cost, risk, and modernization while partnering with business leads to align investments and capacity. The role emphasizes architecture, cloud integration with Azure, and responsible AI adoption to improve delivery and outcomes.

Qualifications

• 3+ years at Director level or equivalent senior technology leadership role.
• 5–10 years of experience leading technology teams with multiple squads.
• Strong mainframe and policy administration expertise with related tooling.
• Modernization and migration experience across mainframe and cloud tech.
• Insurance policy administration domain knowledge and in-force products.
• Proven talent development and cross-stakeholder influence.
• Financial program management and multi-year roadmap ownership.

Responsibilities

• Set technical program direction for mainframe and policy admin portfolios.
• Lead direct reports and squads, ensure resourcing and engineering standards.
• Balance stability, sustainment, regulatory and modernization priorities.
• Manage risks, dependencies, and partner delivery; ensure quality and cost control.
• Drive run-cost and capacity optimization; improve platform health and observability.
• Champion responsible AI adoption across the portfolio to boost productivity.

Skills

Mainframe expertise

COBOL

JCL

DB2

VSAM

RACF

Endevor

CICS

Azure

Cost management

Program leadership

Stakeholder management

Tools

IMS

IBM MQ for z/OS

CA AutoSys

File-AID

Easytrieve

REXX

DFSORT

SAS

Job description

You will set the technical program agenda across the closed block mainframe and policy administration domain, providing direction for how these critical platforms remain stable, reliable and cost-effective while progressively modernizing the in-force technology landscape. This role balances the operational responsibility of servicing in-force policies without interruption with the strategic mandate to reduce cost and risk and advance modernization over time.

You will lead multiple direct reports and the squads within their organizations, serving as a trusted technology partner to the AVP and business stakeholders. You will provide clear accountability and transparency related to cost, risk, progress and outcomes.

Position Responsibilities:

• Set the technical program direction for the mainframe and policy administration portfolio, defining priorities, sequencing, dependencies and delivery approaches across a multi-year sustainment and modernization agenda.
• Lead multiple direct reports and their squads, with accountability for resourcing, performance, capability development, delivery effectiveness and consistent engineering standards across the portfolio.
• Partner with Business Delivery Leads to prioritize investment and capacity, balancing platform stability and sustainment, regulatory and risk commitments, operational obligations, and incremental growth and modernization opportunities.
• Manage portfolio risks, dependencies and partner delivery across policy administration systems, batch processing, integration layers and downstream systems. Proactively drive mitigation and hold internal and third-party partners accountable for quality, cost and delivery.
• Drive measurable improvements in cost, risk and platform health by advancing run-cost and capacity optimization, decommissioning, reliability, observability and overall stability. Influence business and technology leaders on the investments and decisions required to advance the closed block agenda.
• Champion responsible AI adoption and engineering productivity across the portfolio, enabling leaders and squads to integrate AI into engineering practices and delivery workflows to improve productivity, accelerate delivery and increase value for customers and the business.

Required Qualifications:

• 3+ years of experience at the Director level or in a comparable senior technology leadership role.
• 5–10 years of experience leading technology teams, including leaders and multidisciplinary engineering teams.
• Strong mainframe and policy administration expertise, including experience with or knowledge of COBOL, JCL, DB2, VSAM, RACF, Endevor, CICS and related mainframe tooling, as well as capacity, performance and cost management.
• Strong architecture and modernization experience, with the ability to lead legacy modernization, migration and integration strategies spanning mainframe platforms, APIs and cloud technologies such as Microsoft Azure.
• Insurance policy administration domain knowledge, including experience with new business products and, ideally, in-force or legacy insurance products and the operational complexities associated with these platforms.
• Demonstrated technology and people leadership, including developing talent, establishing engineering practices and influencing senior business and technology stakeholders.
• Strong program and financial management capabilities, with experience leading complex, multi-year programs across multiple squads, including roadmap development, dependency and risk management, budget ownership, resource forecasting and investment prioritization.
• An inclusive leadership approach that supports collaboration, psychological safety, diverse perspectives and equitable opportunities for team members.

Preferred Qualifications:

• Experience with IMS and IBM MQ for z/OS.
• Experience with CA AutoSys, File-AID, Easytrieve, REXX, DFSORT and SAS.
• Experience with test data management and batch regression strategies for legacy systems.
• Experience evaluating, selecting and onboarding delivery partners within a legacy technology environment.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our distributed team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

マニュライフとジョン・ハンコックについて

マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.manulife.co.jp/lご覧ください。

マニュライフは機会均等を是とする雇用主です

マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。

雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、[e-mail]までご連絡をお願いします。

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

ハイブリッド勤務

Salary range is expected to be between

$113,260.00 CAD - $210,340.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [e-mail] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.