IT Deployment & Operations Technician — Education IT

British Columbia Public School Employers' Association | Make a Future - Careers in BC Education; Vancouver; On-site; CAD 75,000 - 80,000; Full time

Job summary

The Vancouver School Board is seeking a Technology Deployment & Operations Technician (IT Support C) to join the Learning and Information Technology Division. The role is 100% in-person at the VSB Education Centre, with a salary of $75,966.80 plus benefits and pre-approved overtime paid at double-time.

Responsibilities include configuring and supporting cloud, network, and security systems, administering users, and delivering end-user training.

Qualifications

• Completion of grade 12 plus over two years of post-secondary education in information technology, electronics, or telecom.
• Minimum five years progressive experience with computer systems/technology applications.
• Experience in a K-12 education setting is an asset.

Responsibilities

• Research, implement, configure, and support cloud, network, endpoint and security applications.
• Administer users, groups, policies, and permissions.
• Install and configure devices, servers, and software across multiple locations.
• Write specifications, scripts, and documentation for technical systems.
• Configure and administer the ITSM solution in the district.
• Support the district printing initiative and multi-functional projects.
• Provide training and address escalated IT issues with advanced troubleshooting.
• Collaborate with stakeholders, vendors and internal teams to support services.
• Perform IT support for the division and related duties.

Skills

Cloud computing

Networking

Security

End-user support

IT project support

Education

Grade 12 + post-secondary in IT

Tools

Apple & Microsoft tech

O365 / Azure AD / Intune

Jamf / VMware

Job description

The Vancouver School Board is seeking a Technology Deployment & Operations Technician (IT Support C) to join the Learning and Information Technology Division. The role is 100% in-person at the VSB Education Centre, with a salary of $75,966.80 plus benefits and pre-approved overtime paid at double-time.

Responsibilities include configuring and supporting cloud, network, and security systems, administering users, and delivering end-user training.