IT - Build Analyst IV

Robertson & Company Ltd.; Toronto; Hybrid; CAD 55,000 - 78,000; Full time

Job summary

Robertson & Company Ltd. seeks an IT Build Analyst IV to support a 18-month contract in Ontario, with hybrid work and a starting pay of $48 per hour. The role emphasizes compliance, patch management, and automation, requiring strong Windows 11 knowledge and PowerShell scripting.

You will diagnose, script, and implement automated solutions, collaborating with IT teams to ensure timely updates and smooth maintenance across the device fleet.

Qualifications

• Bachelor's degree in information
• 6+ years of experience in desktop support or maintenance with a focus on compliance and patch management
• Extensive knowledge of Windows 11 and OS configurations
• Proficiency in PowerShell scripting for automation
• Familiarity with patch management tools and endpoint management solutions
• Strong problem-solving and detail-oriented troubleshooting

Responsibilities

• Diagnose and resolve compliance issues related to OS patching, Office patching, driver updates, and other system configurations
• Analyze root causes of non-compliance, document findings, and implement corrective actions
• Develop and implement automation scripts (PowerShell) to address compliance across the device fleet
• Collaborate with IT teams to identify systemic issues that can be resolved through automation and standardized processes
• Test and deploy automated solutions that support patching and maintenance tasks
• Monitor Windows OS updates and device driver updates to keep systems up to date
• Work with the endpoint management team to roll out patches with minimal disruption
• Provide advanced support for escalated issues related to patching and compliance
• Communicate with end-users during troubleshooting and updates

Skills

PowerShell

Windows 11

Patch management

Automation scripting

Desktop support

Endpoint management

Education

Bachelor's degree in information

Tools

Patch management tools

Endpoint management solutions

Automation frameworks

Job description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.

Introduction

Robertson is seeking a skilled IT - Build Analyst IV to join our client in support of an existing vacancy.

Contract Period: 18 months with potential to extend or convert

Pay Rate: Starting form $48 per hour

Location: Ontario, ON

Location Type: Hybrid

Business Hours: Monday-Friday, Core business hours

• Diagnose and resolve compliance issues related to OS patching, Office patching, driver updates, and other system configurations
• Analyze root causes of non-compliance, document findings, and implement corrective actions
• Maintain detailed records of non-compliance resolutions and follow up on unresolved issues to ensure timely compliance
• Develop and implement automation scripts (primarily using PowerShell) to proactively address common compliance issues across the device fleet
• Collaborate with IT teams to identify systemic issues that can be resolved through automation and standardized processes
• Test and deploy automated solutions that support patching, driver updates, and other routine maintenance tasks
• Design client-focused solutions that meet business requirements
• Maintain ownership of certain Enterprise applications, including engaging with vendors and reviewing version releases to identify any potential impacts on our environment
• Monitor and apply Windows OS updates, Office patching, and device driver updates to ensure systems are consistently up to date
• Work with the endpoint management team to roll out patches and updates effectively, minimizing disruption to users
• Assist with Windows 11 upgrades and configurations to meet current compliance standards and ensure smooth transitions
• Provide advanced support for escalated issues related to patching, drivers, and other compliance-related problems
• Communicate with end-users as needed to minimize impact and keep them informed during troubleshooting and updates
• Collaborate closely with helpdesk and endpoint management teams to improve support workflows for compliance

Experience & Qualification Requirements

• Bachelor's degree in information required
• 6+ years of experience in desktop support or maintenance with a focus on compliance and patch management
• Extensive knowledge of Windows 11, including OS configurations, patching, and driver management
• Proficiency in PowerShell scripting for automation and maintenance tasks
• Familiarity with patch management tools, endpoint management solutions, and automation frameworks
• Strong problem-solving skills and a detail-oriented approach to troubleshooting and compliance

Robertson & the clients we represent, value diversity and are committed to creating an inclusive workplace.

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.