Desktop Engineer

Infotek Consulting Inc.; Toronto; Hybrid; CAD 96,000 - 124,000; Full time

Job summary

Infotek Consulting Inc. is seeking a Desktop Engineer for a two-phase role focused on patch compliance and PowerShell automation. You will help keep the bank’s Windows fleet patched, compliant, and secure while building automation to prevent recurrence.

The role emphasizes diagnosing compliance issues, implementing automation, and collaborating with endpoint management and helpdesk teams. A background in enterprise environments and strong scripting skills are essential.

Qualifications

• 6+ years in desktop support or engineering with a focus on patch management and compliance.
• Strong Windows 11 knowledge: OS configuration, patching, and driver management.
• Hands-on PowerShell scripting for automation and maintenance.
• Experience with endpoint management platforms such as Microsoft Intune or SCCM/MECM.
• Familiarity with patch management and automation tools.
• Strong troubleshooting skills and attention to detail.

Responsibilities

• Diagnose and resolve compliance issues across OS patching, Office patching, driver updates, and system configurations.
• Find root causes of non-compliance, document findings, and drive corrective actions to closure.
• Write, test, and deploy PowerShell automation to proactively fix recurring issues across the fleet.
• Partner with endpoint management and helpdesk teams to roll out patches with minimal user disruption.
• Support Windows 11 upgrades and configurations to meet compliance standards.
• Own select enterprise applications, including vendor engagement and reviewing new releases for impact.
• Handle escalated patching, driver, and compliance issues, and keep end users informed.

Skills

Patch management

Windows 11

PowerShell scripting

Endpoint management (Intune/SCCM)

Troubleshooting

Education

Bachelor’s degree in IT/CS or related field

Tools

Microsoft Intune

SCCM/MECM

Job description

Title: Desktop Engineer (Patch Compliance & PowerShell Automation) | 18-Month Contract | Hybrid Toronto

Type: Contract, 18 months (extension and conversion possible)

Start: ASAP

About the role

Infotek Consulting is hiring a Desktop Engineer for one of Canada’s Big 5 banks. You’ll join a 6-person team responsible for keeping the bank’s Windows device fleet patched, compliant, and secure. The job is two parts: fix non-compliant devices, then build PowerShell automation so the same issues stop coming back.

What you’ll do

• Diagnose and resolve compliance issues across OS patching, Office patching, driver updates, and system configurations


• Find root causes of non-compliance, document findings, and drive corrective actions to closure


• Write, test, and deploy PowerShell automation to proactively fix recurring issues across the fleet


• Partner with endpoint management and helpdesk teams to roll out patches with minimal user disruption


• Support Windows 11 upgrades and configurations to meet compliance standards


• Own select enterprise applications, including vendor engagement and reviewing new releases for impact


• Handle escalated patching, driver, and compliance issues, and keep end users informed

What you bring

• 6+ years in desktop support or engineering with a focus on patch management and compliance


• Strong Windows 11 knowledge: OS configuration, patching, and driver management


• Hands-on PowerShell scripting for automation and maintenance


• Experience with endpoint management platforms such as Microsoft Intune or SCCM/MECM


• Familiarity with patch management and automation tools


• Strong troubleshooting skills and attention to detail


• Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience

Nice to have

• Microsoft Certified: Endpoint/Modern Desktop Administrator Associate, CompTIA A+, or CompTIA ITF+


• Understanding of security compliance requirements and device management best practices


• Experience in banking or another regulated environment

Please note that this role requires a background check.