Inventory Control Specialist

Raffi Jewellers Inc. Waterloo and Cambridge; Cambridge; On-site; CAD 50,000 - 70,000; Full time

Job summary

Raffi Jewellers seeks an Inventory Control Specialist to enhance inventory management and logistics. The ideal candidate will possess substantial experience in inventory control, with a keen attention to detail and strong problem-solving skills, contributing to a luxury retail environment focused on excellence and client care.

Benefits

Employee health benefits paid for by the Company

Employee discount

On-site parking available

In-house gourmet coffee

Extensive training programs

Qualifications

• Minimum 3 years’ experience in a similar inventory management role.
• Post-secondary schooling in related field preferred.
• Retail industry knowledge is an asset.

Responsibilities

• Identify, record, tag, track, and maintain all inventory data.
• Manage logistics for shipments and store transfers.
• Produce reports relating to inventory discrepancies.

Skills

Data Entry Accuracy

Logistics Management

Inventory Management

Detail-oriented

Education

Business Administration

Operations Management

Tools

Edge POS

NetSuite

Microsoft Office Suite

Job description

Raffi Jewellers is home to the most prestigious luxury brands in the world. Whether commemorating a special event, expressing love or admiration, or building a personal collection, our guests come to us for the perfect piece. We are honoured to play a small role and do everything we can to assist our clients in these DEFINING MOMENTS .

Our Culture

Raffi Jewellers is more than a retail employer—we are a close-knit team built on trust, excellence, and a shared passion for creating exceptional experiences. Our culture is rooted in collaboration and ownership. We support one another, encourage growth, and challenge ourselves to go beyond expectations.

• We foster an environment where:
• Every team member is empowered to make an impact
• Constructive feedback and open communication are encouraged
• Small wins are celebrated, and big ideas are welcomed
• Passion for luxury and client care brings us together

Our Values

We are guided by three key values that shape how we work and serve:

Excellence: We never settle for average. We aim to exceed expectations through knowledge, refinement, and exceptional service.

Integrity: We act with honesty and transparency in all our interactions—with clients, partners, and each other.

Care: We treat clients and colleagues with genuine respect, empathy, and attention—because every detail matters.

Reporting to the Supply Chain Manager, the Inventory Control Specialist supports proper tracking and movement of inventory throughout Raffi Jewellers from orders to sales. The incumbent will be responsible for ordering, coordinating transportation, receiving, coding, and entering items into our system, as well as ensuring timely distribution to the stores. The role oversees quarterly inventory counts, completes reconciliations, and produces relevant reports.

Key Responsibilities:

• Using our inventory systems, identify, record, tag, track, and maintain/update all inventory related data
• Send inventory to its proper store location, taking proper security precautions
• Manage logistics associated with shipments and transfers
• Act as the subject matter expert regarding the inventory module within Raffi systems
• Analyze sales records and compare them to physical store inventory
• Produce relevant reports relating to any discrepancies
• Communicate with CEO, Team Leads, and Managers regarding inventory count results
• Assist in investigating cases of loss
• Learn and maintain appropriate product knowledge
• Other duties as assigned

Qualifications:

• Minimum 3 years’ experience in a similar inventory management role
• Business Administration, Operations Management or equivalent post-secondary schooling is preferred.
• Experience with Edge POS or NetSuite is considered an asset
• Detail-oriented with a focus on data entry accuracy
• Advanced knowledge of Microsoft Office Suite
• Retail industry knowledge is an asset

The Benefits:

• Professional, sophisticated environment where team members learn and grow with extensive training programs.
• Employee discount.
• Employee health benefits paid for by the Company.
• In-house gourmet coffee.
• On-site parking available.

Join a team providing exceptional service to their discerning clientele while growing your career in the exciting world of luxury retail!

Raffi Jewellers promotes fair and equitable recruitment practices. Accommodations are available upon request for Candidates with disabilities taking part in the recruitment process.

We thank all applicants for their interest in this position but will only contact those selected for further consideration.