International Office Coordinator (26-37)

Tea Room Studio Ltd; Timmins; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Wellness programs

Employee Assistance Program

Tuition assistance

Generous vacation and holiday closure

Group insurance benefits

Job summary

Northern College is seeking an International Office Coordinator in Timmins, Ontario to develop and manage international partnerships, support agent recruitment, and coordinate contract processes.

You will handle agent applications, prepare contracts, maintain records, and support marketing efforts for international intake while ensuring compliance with immigration requirements.

Qualifications

• Minimum 3 years of practical experience in data management or MIS.
• Experience with Canadian immigration policies and international student processes is preferred.
• RISIA certification and a related diploma are required.

Responsibilities

• Develop and maintain international partner relationships to support agent partnerships.
• Assess and validate agent applications and prepare contract recommendations.
• Prepare and update formal agent contracts for leadership review and signature.
• Maintain accurate agent records and monitor performance via agency platforms.
• Coordinate international marketing materials with overseas recruitment teams.

Skills

MIS data management

Canadian immigration policy

Education

Two year Diploma in Business/Legal/International field

RISIA Certification

Job description

At Northern College, we're committed to the ongoing success and development of everyone who passes through our learning spaces, whether they be our students, employees, or community members. We believe in investing in those who invest in us, constantly working to build a collaborative and friendly working environment while offering top-tier benefits and generous pension packages to our eligible full-time employees with purposeful, rewarding work, supportive supervisors, and positive, engaged work teams.

Reporting to the Manager, International Operations, the International Office Coordinator will be responsible for developing, tracking and liaising with both internal and external partners to support agent partnership development, assessment and ongoing agent support.

What you will be doing:

• Follow up on and guide new recruitment agent partnership inquiries received through various departmental channels to support the completion of partnership applications;
• Assess new agent applications by responding to agent inquiries, screening, verifying, and validating application documents; checking references; conducting background reviews; and providing recommendations on whether to enter a formal contract with the agent.
• Prepare and update formal agent contracts based on the approved contract templates for managerial review and coordinate submission to senior college leadership for review and signature;
• Maintain accurate agent records and monitor agent performance through reports generated from the agent platforms, like the OCAS IAS portal;
• Plan, develop, review and update the international marketing and promotional materials in collaboration with the overseas recruitment team and internal college stakeholders, including the Academic Departments, the Registrar’s office and the Marketing and Communication team to ensure the information is accurate and prepared in time for the marketing and recruitment events;
• Collect, develop, and update information and documentation related to each new intake of international students in a timely manner through coordination with internal college departments and external community and overseas partners;
• Update and communicate accurate and current information to new intake international students and their agents regarding the information of the college, academic programs, immigration and travel requirements, and applicable regulations and policies prior to the start of each semester, if applicable, by email or virtual sessions;
• Respond to and accommodate pre-arrival inquiries and needs from new intake international students and their agents in an accurate and timely manner as required;
• Be responsible for international student insurance registration, communications, reconciliation and related administrative process each semester.
• Act as additional support to the college's current RISIA (Registered International Student Immigration Advisor) team as required, providing international student immigration-related services within the scope of RISIA responsibilities; and
• Remain current with changes to immigration law, travel and legislation as it pertains to international students.

A detailed job description is available from the Human Resource Services department.

What you will need to be considered:

• Two (2) year Diploma in Business, Legal or International, International Immigration or related/relevant field of study;
• Regulated International Student Immigration Advisor (RISIA) Certification
• Minimum 3 years of practical experience in data management, or Management Information System (MIS); and
• Experience in the Canadian immigration system, especially international student related Canadian immigration policies and regulations.

The successful candidate will be proficient with using MS Office Suite, particularly MS Power Point for presentations and MS Excel for developing spreadsheets, tracking and analysing data. In-depth knowledge/work history in the college education system and/or experience with international partnership and international student is considered an asset.

What Northern has to offer:

• Wellness programs;
• Employee Assistance Program;
• Tuition assistance;
• Generous vacation and holiday closure;
• Group insurance benefits (medical, dental, life insurance, LTD, etc.); and

The incumbent maybe required to provide a criminal record check.

As part of Northern College's action on reconciliation, the College recognizes its responsibility to make a difference through increasing the number of Indigenous employees who work in the academic field.We encourage applicants who identify as Indigenous to apply.

Northern College is committed to an inclusive, barrier-free recruitment process. To request reasonable accommodation at any time during the recruitment process, please contact the Human Resource Services department at [e-mail] or call us at 705-235-3211 ext. 2136. Information received relating to the accommodation needs of applicants will be addressed confidentially.

Northern College values diversity and is an equal-opportunity employer.

While we thank all applicants for their interest in Northern College, only those to be interviewed will be contacted. Applications received after the close date will not be considered.