International Logistics Coordinator / Administrator

Pasona N A, Inc.; Toronto; On-site; CAD 65,000 - 68,000; Full time

Benefits offered by this job

Full benefits

Job summary

Pasona N A, Inc. in Toronto is seeking an International Logistics Coordinator / Administrator to manage import/export operations, shipment coordination, and related documentation.

This role requires 2–3 years of logistics experience and offers growth through process improvements and digitalization. Work closely with internal teams, customers, and logistics partners across international trade, with a 9:00–17:00 on-site schedule in the GTA.

Qualifications

• 2–3 years in logistics, import/export, or supply chain coordination.
• Proficiency with Microsoft Excel, including formulas and data management.
• Excellent organizational and communication skills with the ability to manage multiple priorities.

Responsibilities

• Coordinate international import/export and domestic shipments, ensuring timely deliveries.
• Liaise with freight forwarders, customs brokers, transportation companies, warehouses, and partners.
• Prepare and review shipping documents including bills of lading and customs instructions.
• Monitor shipment progress, resolve delays, and communicate updates to stakeholders.
• Support internal sales and administrative tasks, and assist with order processing and inquiries.

Skills

Excel proficiency

Strong communication

Time management

Education

University degree

Tools

MS Word/Outlook

Job description

We thank all applicants in advance for their interest. Only those being considered for this position will be contacted.

Additional Information This is an existing vacancy. Pasona uses artificial intelligence (AI) on a limited basis to support administrative aspects of recruitment. All hiring decisions are made by our team, with a strong emphasis on human interaction and candidate experience.

About the Role

International Logistics Coordinator / Administrator

• Location: GTA
• Employment Type: Full-Time, Permanent
• Work Schedule: Monday to Friday, 9:00 AM – 5:00 PM (On-site)
• Compensation: CAN$65,000-68,000 + Full Benefit

We are seeking a motivated and detail-oriented International Logistics Coordinator / Administrator to join our client's team in Toronto.

This is an excellent opportunity for someone with 2–3 years of experience in logistics, import/export operations, or supply chain coordination who is looking to take the next step in their career.

In this role, you will gain hands-on experience in international trade, shipment coordination, customs documentation, and inside sales support while working closely with internal teams, customers, and logistics partners.

You will also have opportunities to contribute to process improvements and digital transformation initiatives, making this an ideal position for someone who enjoys problem-solving, working with numbers, and improving business operations.

Responsibilities

International Logistics & Shipment Coordination

• Coordinate international import/export and domestic shipments, ensuring timely and accurate deliveries.
• Work closely with freight forwarders, customs brokers, transportation companies, warehouses, and other service providers.
• Prepare and review shipping documents, including bills of lading, customs clearance instructions, delivery orders, and insurance certificates.
• Monitor shipment progress, proactively resolve delays, and communicate updates to relevant stakeholders.
• Coordinate with overseas offices, suppliers, and customers to support smooth logistics operations.

Trade Documentation & Administrative Support

• Prepare and maintain documentation related to trade contracts, purchase orders, sales orders, and shipping instructions.
• Verify import/export documents and coordinate customs clearance and delivery arrangements.
• Review customs entries, freight invoices, and service provider charges for accuracy.
• Process invoices, payments, and related transactions using internal systems.
• Maintain accurate shipment records, tracking reports, and logistics data using Excel and other business systems.
• Provide inside sales and administrative support to designated accounts within the Department.
• Assist with order processing, shipment scheduling, delivery follow-ups, and customer inquiries.
• Coordinate with internal sales teams and external partners to ensure customer requirements are met.
• Support daily communication between customers, suppliers, and logistics providers.

Process Improvement & Digitalization

• Identify opportunities to improve logistics and administrative workflows.
• Support process improvement initiatives through digital tools, automation, and more efficient data management.
• Assist with improving reporting accuracy and operational efficiency.

Qualifications

• University degree, or an equivalent combination of education and relevant experience.

Required Skills

What We're Looking For

• Approximately 2–3 years of experience in logistics coordination, import/export operations, freight forwarding, supply chain, or a related field.
• Strong Microsoft Excel skills, including experience with formulas, filters, lookups, and data management.
• Proficiency in Microsoft Word, Outlook, and other Microsoft Office applications.
• Excellent organizational skills with strong attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• A proactive, collaborative attitude and willingness to learn new processes and systems.

Preferred Skills

Nice to Have

• Experience with international trade, customs clearance, or shipping documentation.
• Familiarity with SAP or other ERP systems.
• Basic knowledge of accounts payable, accounts receivable, or invoice reconciliation.
• Experience supporting sales teams or customer accounts.
• Interest in digital tools, automation, or process improvement.
• Additional language skills are an asset.

Pay range and compensation package

• Compensation: CAN$65,000-68,000 + Full Benefit

Equal Opportunity Statement

We thank all applicants in advance for their interest. Only those being considered for this position will be contacted.

Additional Section: Career Benefits

• Expand Your Expertise: Build valuable experience across international logistics, trade operations, and inside sales support.
• Career Development: Take on diverse responsibilities and strengthen your skills in a professional business environment.
• International Exposure: Work with overseas offices, customers, and logistics partners.
• Make an Impact: Contribute ideas to improve daily operations and support digital transformation initiatives.
• Collaborative Environment: Work closely with experienced professionals and develop a broader understanding of business operations.