Intermediate Advisor, Mobility

University of Ottawa; Ottawa; On-site; CAD 77,000 - 99,000; Full time

Job summary

An established industry player is seeking an Intermediate Advisor for Mobility to enhance student experiences through effective program management. This role involves overseeing outgoing and incoming mobility programs, ensuring smooth communication with international partners, and developing marketing strategies. The ideal candidate will possess a Bachelor's degree, strong program management experience, and be fluent in both French and English. Join a dedicated team committed to fostering diversity and inclusion while making a significant impact on students' academic journeys.

Qualifications

• Bachelor's degree required; training in communications or marketing is a plus.
• 3+ years' experience in program/project management or communications/marketing.

Responsibilities

• Manage and implement mobility programs, ensuring smooth operations.
• Collaborate with partners and promote student participation in activities.

Skills

Program Management

Communications

Marketing

Interpersonal Skills

Problem-solving

Bilingual (French and English)

Diplomacy

Education

Bachelor's Degree

Tools

Computer Programs

Job description

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Job Type: Employee

Duration in Months (for fixed-term jobs): N/A

Job Family: Student and Campus Support

# of Open Positions: 1

Faculty/Service - Department: Mobility

Campus: Main Campus

Union Affiliation: SSUO

Date Posted: April 28, 2025

Applications must be received BEFORE: May 09, 2025

Hours per week: 35

Salary Grade: SSUO Grade 10

Salary Range: $77,637.00 - $98,070.00

About Student Affairs:

Student Affairs is at the very heart of the student experience at the University of Ottawa. We recruit the very best future students, support them throughout their university years and leave them well-prepared for fulfilling careers and future studies. Our team of more than 600 dedicated staff provides the services that keep students happy, well and thriving as they pursue their ambitions. We help them apply and enrol for courses, oversee residences and dining services, organize events, facilitate recreation and varsity sports, run career development programs, and more.

Position purpose:

Responsible for managing, implementing, and operationalizing all mobility programs (outgoing and incoming). Ensures alignment in communication and procedural strategies of all programs. Maintains ongoing communication with international partners and ensures the smooth running of mobility programs.

Responsibilities include:

1. Operational and communication planning for Exchange Programs, supporting students at administrative and academic levels.
2. Collaborate with academic advising and administration to promote exchange programs, organize meetings for operational efficiency.
3. Manage candidate selection, design and update pre-departure and support workshops.
4. Communicate with partners and promote student participation in uOInternational activities.
5. Handle complex student files, including issues abroad, integration, or mental health concerns, with professionalism.
6. Develop and implement marketing strategies, promote exchange programs at events and conferences.
7. Serve as a resource and liaison for exchange programs, recommend new agreements.
8. Promote scholarships and oversee mobility grants administration.
9. Stay informed on travel advisories, coordinate during emergencies, and communicate with stakeholders.
10. Represent uOInternational at conferences and international missions.
11. Coordinate visits of delegations with the Vice-president’s office.

Qualifications:

• Bachelor's degree; training in communications, marketing, or international education is an asset.
• At least 3 years' experience in program/project management or communications/marketing.
• Knowledge of university environment, curricula, regulations, student services.
• Experience with international education systems, communication, interpersonal skills, problem-solving.
• Proficiency with computer programs, creating promotional content.
• Fluent in French and English (oral and written).
• Experience analyzing student files, intercultural communication, diplomacy.
• Ability to work independently, handle multiple files, work evenings/weekends if needed.
• Supervisory experience is an asset; experience in student mobility programs and knowledge of additional languages are assets.

Key Competencies:

Planning, Initiative, Client Service Orientation, Teamwork and Cooperation. The university fosters diversity, inclusion, and accessibility. Qualified applicants from diverse backgrounds are encouraged to apply. Applicants with disabilities may request accommodations by contacting [e-mail].