Intermediate Administrative Assistant (x2) Tri-global Solutions Group Inc.

Tri-global Solutions Group Inc.; Edmonton; On-site; CAD 31,684 - 53,726; Part time

Job summary

Tri-global Solutions Group Inc. is seeking an Intermediate Administrative Assistant (Access to Information) for an onsite, Edmonton-based contract. Two resources are required; rate is up to CAD 39 per hour, 7.25 hours per day, 08:15–16:30, Monday to Friday, with standard Criminal Records checks.

The role supports ATI Operations through request coordination, correspondence preparation, file creation, and fee processing. Applicants must be authorized to work in Canada.

Qualifications

• High School Diploma/GED.
• 2+ years collaborating on cross-functional teams to meet critical, time-sensitive deadlines and communicate to diverse audiences.
• 2+ years experience in a ticket- or email-delivery work environment.
• 2+ years using Microsoft Outlook for email, tasks and calendar tracking.

Responsibilities

• Monitor all ATI requests received via hard copy and the ATI System Public Portal.
• Prepare draft correspondence, including acknowledgement letters and requests for details or closure.
• Review all correspondence to ensure accuracy and attachment enclosures before forwarding.
• Coordinate request assignments with ATI Coordinator and ATI Advisors as directed.
• Create electronic files and document record searches for requests.
• Process payments and refunds per Financial Administration Act and related procedures.
• Respond to ATI process questions and distribute office correspondence.
• Cross-train with team members and perform other administrative duties as required.

Skills

Demonstrated experience collaborating

Experience working with ticket/email

Experience with Microsoft Outlook

High School Diploma/GED

Education

High School Diploma/GED

Job description

INTERMEDIATE ADMINISTRATIVE ASSISTANT (Access to Information – Two Resources Required)

Requisition #: R26-3545 (GOAPRDJP00000970)

Location: Edmonton, Alberta (Onsite, 5 days per week)

Engagement Type: Contract

Number of Resources required: 2

Rate (CAD): Up to $39.00 per hour / Commensurate with related experience and market competitiveness

Term: 12 months (2026-08-04 to 2027-08-03) with 12 month extension available (up to 24-month contract)

Hours per day: 7.25

Security Screening: Standard (Criminal Record Check)

WORK MODEL: The successful contractor(s) will work onsite at the 10405 Jasper Building – 10405 Jasper Avenue NW, Edmonton, Alberta. Applicants must be authorized to work in Canada to apply (Canadian Citizen or Permanent Resident). Standard Hours of work are 08:15 – 16:30 with a 1 hour lunch break Alberta time, Monday through Friday excluding holidays.

PROJECT OVERVIEW / DESCRIPTION OF SERVICES

Personal requests submitted under the Access to Information (ATI) Act to the Government of Alberta and supported Agencies, Boards, and Commissions, are coordinated to ensure activities are timely, accurate, and complete in order to streamline consistent and efficient processes for ATI Operations by:

• Monitoring all requests received via hard copy and the ATI System Public Portal.
• Preparing draft correspondence, including acknowledgment letters, requests for additional details, requests with no fee payment, and notification of closure or routine disclosure available for applicants.
• Ensuring and reviewing all correspondence and request information to ensure it is accurate and complete, including application fee payment and attachment enclosures, prior to forwarding to ATI Operations or to the general public.
• Working with ATI Coordinator, assigning requests to appropriate ATI Advisor as per direction from the ATI Coordinator.

Information access requests received by ATI Operations are provided the necessary administrative support to facilitate processing of request within legislated time-lines by:

• Creating electronic files, including documentation, for all requests received.
• Working with appropriate program area agents, initiating record searches and collection based on request scope.
• Monitoring record searches and collection sent to program areas agents to ensure completed within alloted time and, when necessary, follow up with designated contacts.
• Issuing closure letter to applicant, when program area agent determines there are no records pertaining to the scope of a request. When letter is issued, closing the request and ensuring all documentation is included in electronic file.
• Assisting advisors with conversion of documents to pdf format, including uploading responsive record packages to approved software, for the purposes of redaction.

Monies received from applicant are processed in accordance with the Financial Administration Act to ensure financial transactions are timely, accurate, and complete by:

• Providing GPAS link to applicants for payment of application fee, if not received during application submission, and additional fees as determined by the advisor.
• Preparing for deposit any cheques, money orders, and/or cash received from applicant for application or additional fees.
• When directed by advisor, preparing necessary documentation for refunds and providing to Expenditure Officer for approval, including following up on approval status, if necessary. Once approval provided, forwarding to Service Alberta Finance for processing.
• Posting all payments and refunds when received or processed.

Contribute to the office culture and environment to ensure administrative policies and procedures are adhered to in a timely, accurate, and complete manner by:

• Responding to general questions regarding the ATI process, including information on legislation and legislative time-lines, including forwarding any specific inquiries to appropriate staff for response.
• Receiving and review all office correspondence and distribute to applicable staff.
• Sending applicant packages when not able to provide electronically.
• Accurately inventorying ATI requests and network shared folder for records management purposes.
• Other administrative duties, including cross-training with other team members, as required.

MANDATORY SKILLS

• High School Diploma/GED. (Yes or No)
• Demonstrated experience collaborating on cross-functional teams to meet critical, time-sensitive deadlines and communicating to diverse audiences. (2 years+)
• Experience working in an environment where the work is delivered through a ticket or email. (2 years+)
• Experience using Microsoft Outlook for email messaging, task and calendar tracking, and other relevant, efficient features. (2 years+)

DESIRABLE / NICE TO HAVE SKILLS

• Experience with records management. (2 years+)
• Experience with secure exchange of electronic documents between stakeholders. (2 years+)
• Relevant experience in a role similar to this. Experience must be applicable to this role. (2 years+)

NOT FOR YOU?

Only candidates selected for an interview will be contacted.

WHY WORK WITH TRI-GLOBAL?

• Empower positive change by enabling our clients to revolutionize innovation and technology, elevating them to a higher level of excellence and efficiency.
• Join an exceptional and committed team that redefines the landscape, forging a distinctive path towards success.
• Engage in stimulating and captivating projects that push boundaries and keep you constantly motivated.