Integrated Services Assistant

Bruce County; Kincardine; On-site; CAD 60,000 - 71,000; Full time

Benefits offered by this job

OMERS pension

EFAP

Competitive salary

Percentage in lieu of benefits

Job summary

Bruce County is seeking an Integrated Services Assistant to deliver integrated front-line service and support within the Human Services Department. This role involves assisting clients across Children’s Services, Housing Services, and Income and Support Services, with liaison to community partners as needed.

The position requires a two-year post-secondary diploma in Human or Social Services and at least one year of related experience, plus proficiency in Microsoft Office.

Qualifications

• Two-year post-secondary diploma in Human or Social Services field.
• One year of previous experience in a related field.
• Proficiency in Microsoft Office programs.
• Ability to work independently and maintain a supportive, cooperative environment.

Responsibilities

• Provide integrated front-line service and support to clients of the Human Services Department.
• Liaise with community partners to deliver client services and initiatives.

Skills

Communication

Time management

Ethics

Interpersonal skills

De-escalation

Cultural sensitivity

Problem solving

Education

Two-year post-secondary diploma (Human or Social Services)

One year experience in related field

Tools

Microsoft Office

Job description

Welcome to Bruce County! We are located within the traditional territory of the Saugeen Ojibway Nation, which includes the Chippewas of Saugeen First Nation and the Chippewas of Nawash Unceded First Nation. We are a community where excellence, opportunity, and exploration come together amidst the natural beauty of Southwestern Ontario. Nestled between Lake Huron and Georgian Bay, our community thrives in stunning landscapes, from tranquil rivers and iconic lighthouses to bright starry skies. Home to nearly 75,000 residents in predominantly rural communities, Bruce County offers a unique blend of small-town charm and big opportunities, Bruce County is a place where you can work, live, and explore to no end.

Guided by our vision of being a welcoming, thriving community committed to the well-being of current and future generations, Bruce County fosters innovation, sustainable growth, and collaboration. As an upper-tier municipality, Bruce County provides essential services that shape the daily lives of our residents across 12 towns and communities. Our responsibilities include housing, childcare, Ontario Works, infrastructure, paramedic services, and long-term care homes, as well as cultural and recreational programs through our libraries and museum. In everything we do, we uphold our core values: excellence, welcoming community, good governance, environmental stewardship, and financial sustainability.

As one of Southwestern Ontario’s Top Employers, joining our team means becoming part of a dedicated group of public servants committed to making a meaningful difference. At Bruce County, you’ll find opportunities to grow your career, contribute to impactful solutions, and help shape a sustainable future—all while enjoying the exceptional lifestyle this remarkable region offers. Explore with us—your journey starts here.

What You'll Do

Reporting to the Human Services Integration Supervisor, the Integrated Services Assistant is the direct service contact for members of the public as well as new and existing human service clients, providing integrated front line service and support to clients of the Human Services Department in relation to the divisional work of Children’s Services, Housing Services, and Income and Support Services. The assistant may liaise with community partners in relation to providing client services. The Integrated Services Assistant also provides administrative assistance and support as it relates to the delivery of programs, services, and initiatives of the department.

Contract Duration: 12 months

What We're Looking For

Education & Experience

• Two-year post-secondary diploma Human or Social Services field
• One year of previous experience in a related field

Skills & Abilities

• Proficiency in Microsoft Office programs
• Able to work independently and maintain a supportive and cooperative environment with colleagues
• Ability to deal pleasantly and effectively in a diverse environment, in potentially volatile and emotionally charged situations
• Ability to maintain positive professional boundaries without imposing personal judgments and expectations on families and clients
• Ability to prioritize and manage conflicting demands
• Ability to effectively communicate both verbally and in writing, with a client-centred approach
• Strong sense of ethics and the ability to handle sensitive or private information with tact and discretion
• Demonstrated time management skills
• Familiarity with techniques for interacting with individuals from various socio-economic, cultural and ethnic backgrounds, in person and over the telephone
• Sound knowledge of community resources
• Clean Criminal Record Reference Check

What We Offer

• Competitive Salary: $60,333-$70,980 per annum
• Percentage in lieu of benefits
• OMERS pension with equal employer match
• Employee & Family Assistance Program (EFAP)

Apply by: September 29, 2026

Join Us!

Your Career, Our Community: Let’s build a Welcoming and Sustainable Bruce County Together!

If you’re excited about this role but your experience doesn’t perfectly align with every qualification in the job posting, we encourage you to apply anyway. You could be the ideal candidate for this or other opportunities. At Bruce County, we celebrate diversity and are committed to building an inclusive, and genuine workplace where everyone has the opportunity to thrive.

We are dedicated to fostering an equitable, accessible, and welcome environment where all individuals feel valued and supported. Bruce County provides equal employment opportunities to all candidates, including those with disabilities, and ensuring that our recruitment, selection, and onboarding processes are barrier free and fully accessible. If you require accommodations at any stage of the hiring process, please contact us at [e-mail].

The successful candidate for this opportunity will be chosen based on their relevant education, experience, knowledge, and skills, as well as a competency-based interview and formal background reference checks. We thank all candidates for their interest, however, only candidates selected for interviews will be contacted.

This posting is for an existing vacancy.