Insurance Operations Specialist

Scotiabank; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

Scotiabank in Toronto is seeking an Insurance Operations Administrator to provide administration, oversight, and support from application through policy settlement. The role ensures documentation is complete, underwriting requirements are tracked, and client records are updated accurately.

You will serve as a relationship manager for regional advisors and sales leaders, promote a client-driven culture, comply with risk and conduct standards, and help maintain efficient operations across the

Qualifications

• High school diploma or higher is required.
• Minimum of 3 years of experience in Life Insurance Industry or Financial Services.
• LLQP or LOMA designations are assets.
• Good working knowledge of Microsoft Office.
• Effective communication skills, both verbal and written.
• Knowledge of Insurance carrier websites, Email communication and Internet.
• Self-motivated and well organized.
• Ability to take initiative, prioritize and multi-task.

Responsibilities

• Manages the new business process for assigned insurance applications, ensuring packages and policies are vetted and up-to-date; tracks underwriting requirements and liaises with stakeholders.
• Acts as a relationship manager on insurance administration issues for assigned regions, providing guidance to advisors and sales leaders.
• Champions a client-driven culture to deepen client relationships and leverage bank systems and knowledge.
• Ensures adherence to risk appetite, conduct, and day-to-day controls in line with Scotiabank values.
• Promotes efficient operations and collaboration across teams to meet regulatory and business standards.

Skills

Effective communication

Organizational skills

Interpersonal skills

Self-motivated

Initiative

Education

High school diploma or higher

3 years of Life Insurance / Financial Services experience

LLQP designation advantageous

LOMA designation advantageous

Tools

Microsoft Office

Job description

Scotiabank in Toronto is seeking an Insurance Operations Administrator to provide administration, oversight, and support from application through policy settlement. The role ensures documentation is complete, underwriting requirements are tracked, and client records are updated accurately.

You will serve as a relationship manager for regional advisors and sales leaders, promote a client-driven culture, comply with risk and conduct standards, and help maintain efficient operations across the