Insurance Marketing Manager

Axis Insurance; Vancouver; On-site; CAD 65,000 - 95,000; Full time

Job summary

An established industry player is seeking an Insurance Marketing Manager to lead a dynamic team dedicated to providing exceptional service and innovative solutions. In this role, you will oversee marketing strategies, manage staff performance, and ensure alignment with company values. You will be instrumental in fostering a collaborative environment that encourages growth and integrity. With a focus on continuous improvement, you will help shape the future of insurance marketing while enjoying a work-life balance and competitive benefits. This is an exciting opportunity for those ready to make a positive impact in the insurance sector.

Benefits

Medical Insurance

Dental Insurance

Disability Insurance

Life Insurance

Flexible Vacation

Team Activities

Career Growth Opportunities

Qualifications

• 7+ years of experience in Commercial Marketing and core competencies.
• General Insurance Agent Level 2 license or equivalent required.

Responsibilities

• Act as liaison between staff and Account Executives for issue resolution.
• Conduct training and mentoring for team members.

Skills

Commercial Marketing

Client Relationship Management

Team Leadership

Attention to Detail

Stress Management

Education

Post-Secondary Degree

CAIB

CIP

CRM

Tools

Epic Broker Management System

Job description

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Direct message the job poster from Axis Insurance

Axis Insurance Managers Inc. dares to be Elite. We strive to be the best in our industry, helping people protect what matters most to them. We innovate. We collaborate. We push ourselves, and one another, to be more than we were the day before. To work with us means approaching each day with a passion for what you do, knowing that you make a difference – to your clients, to your colleagues, to yourself.

We’re looking for people who are continuously growing – from Good to Great, from Great to Elite.

We’re looking for YOU.

As an Insurance Marketing Manager, a typical day might include:

1. Acting as liaison between BSAA staff and Account Executives when issues arise requiring attention
2. Performing annual staff Performance Development Plan reviews, and making recommendations when required
3. Approving, monitoring, and tracking staff expense, vacation, sick, and remote workdays for direct reports, providing quarterly summaries to the Director, Market Management
4. Collaborating with the Director, Market Management to oversee the development of a workflow system to effectively and efficiently manage workload
5. Reviewing monthly reports to ensure accounts are renewed and acting as back-up manager to other BSAA managers
6. Conducting process and needs assessments across Commercial Insurance, implementing initiatives for continuous improvement
7. Executing regular meetings with staff, monitoring and auditing workflows
8. Ensuring staff feel supported and heard by management
9. Communicating, promoting, and aligning staff behavior with company values
10. Communicating Axis’ goals and achievements to staff
11. Collaborating with staff to monitor Objectives & Key Results
12. Providing training and mentoring as required
13. Immediately dealing with staff issues, working towards a resolution
14. Motivating and supervising employees, including team building, and developing a high service level standard for the department
15. Performing periodic file audits to ensure procedures are followed by all direct reports
16. Assisting others as needed and performing other duties as assigned
17. Providing marketing and policy rating service and technical support to the Marketing Management team
18. Liaising with Account Executives to discuss client needs and make recommendations regarding terms and conditions obtained
19. Providing ongoing servicing, negotiating mid-term changes with insurers, and preparing submissions and proposals for clients
20. Creating and following up on abeyances and documentation requests
21. Acting as technical support to staff for policy coverage and underwriting information, including policy wording review and contract review
22. Attending client meetings, as required

You are passionate about:

1. Providing friendly, professional service
2. Making a positive difference to those around you
3. Sharing ideas and working with a proactive, innovative team
4. Learning, growing, and pushing past barriers
5. Living with integrity
6. Taking ownership of your work and actions

You’re outstanding at:

1. Providing exceptional service – understanding that clients are both internal & external, and adding value by ensuring they have everything they need
2. Staying calm in stressful situations – keeping your composure under pressure
3. Managing priorities and expectations – living by your To-Do List and meeting deadlines
4. Paying attention to details – ensuring accuracy and completeness
5. Getting stuff done – proactively seeking ways to be helpful

Must Haves:

1. Minimum 7 years of Commercial Marketing experience, meeting core competencies
2. Experience with Personal Lines is an asset
3. General Insurance Agent Level 2 license through the Insurance Council of British Columbia or equivalent, with the ability to obtain a BC license
4. Designations such as CAIB, CIP, CRM are assets
5. Post-Secondary Degree is an asset
6. Experience with Epic broker management system is an asset

What’s in it for YOU?

1. Fun team activities, contests, and social events to build connections
2. Career growth and leadership opportunities
3. Competitive benefits including medical, dental, disability, and life insurance
4. Work/Life balance with no evenings or weekends, flexible vacation and work options

We’re excited to meet YOU!

Axis Insurance Managers Inc. is committed to diversity and inclusion, recognizing the value of a diverse candidate pool.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Business Development, Marketing, and Customer Service

Industries

• Insurance