Insurance Marketing Manager

Axis Insurance; Vancouver; On-site; CAD 75,000 - 95,000; Full time

Job summary

A leading insurance company is seeking an experienced Insurance Marketing Manager. The role involves liaising with staff, overseeing workflow systems, and ensuring exceptional service. Candidates should have significant marketing experience and a commitment to professional growth.

Benefits

Career growth and leadership opportunities

Competitive benefits including medical and dental insurance

Work / Life balance with flexible vacation options

Qualifications

• Minimum 7 years of Commercial Marketing experience.
• General Insurance Agent Level 2 license required.

Responsibilities

• Acting as liaison between staff and Account Executives.
• Conducting process and needs assessments across Commercial Insurance.
• Providing training and mentoring as required.

Skills

Service Orientation

Attention to Detail

Stress Management

Proactive Problem Solving

Education

Post-Secondary Degree

Tools

Epic broker management system

Job description

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Direct message the job poster from Axis Insurance

Axis Insurance Managers Inc. dares to be Elite. We strive to be the best in our industry, helping people protect what matters most to them. We innovate. We collaborate. We push ourselves, and one another, to be more than we were the day before. To work with us means approaching each day with a passion for what you do, knowing that you make a difference – to your clients, to your colleagues, to yourself.

We’re looking for people who are continuously growing – from Good to Great, from Great to Elite.

We’re looking for YOU .

As an Insurance Marketing Manager, a typical day might include :

• Acting as liaison between BSAA staff and Account Executives when issues arise requiring attention
• Performing annual staff Performance Development Plan reviews, and making recommendations when required
• Approving, monitoring, and tracking staff expense, vacation, sick, and remote workdays for direct reports, providing quarterly summaries to the Director, Market Management
• Collaborating with the Director, Market Management to oversee the development of a workflow system to effectively and efficiently manage workload
• Reviewing monthly reports to ensure accounts are renewed and acting as back-up manager to other BSAA managers
• Conducting process and needs assessments across Commercial Insurance, implementing initiatives for continuous improvement
• Executing regular meetings with staff, monitoring and auditing workflows
• Ensuring staff feel supported and heard by management
• Communicating, promoting, and aligning staff behavior with company values
• Communicating Axis’ goals and achievements to staff
• Collaborating with staff to monitor Objectives & Key Results
• Providing training and mentoring as required
• Immediately dealing with staff issues, working towards a resolution
• Motivating and supervising employees, including team building, and developing a high service level standard for the department
• Performing periodic file audits to ensure procedures are followed by all direct reports
• Assisting others as needed and performing other duties as assigned
• Providing marketing and policy rating service and technical support to the Marketing Management team
• Liaising with Account Executives to discuss client needs and make recommendations regarding terms and conditions obtained
• Providing ongoing servicing, negotiating mid-term changes with insurers, and preparing submissions and proposals for clients
• Creating and following up on abeyances and documentation requests
• Acting as technical support to staff for policy coverage and underwriting information, including policy wording review and contract review
• Attending client meetings, as required

You are passionate about :

• Providing friendly, professional service
• Making a positive difference to those around you
• Sharing ideas and working with a proactive, innovative team
• Learning, growing, and pushing past barriers
• Living with integrity
• Taking ownership of your work and actions

You’re outstanding at :

• Providing exceptional service – understanding that clients are both internal & external, and adding value by ensuring they have everything they need
• Staying calm in stressful situations – keeping your composure under pressure
• Managing priorities and expectations – living by your To-Do List and meeting deadlines
• Paying attention to details – ensuring accuracy and completeness
• Getting stuff done – proactively seeking ways to be helpful

Must Haves :

• Minimum 7 years of Commercial Marketing experience, meeting core competencies
• Experience with Personal Lines is an asset
• General Insurance Agent Level 2 license through the Insurance Council of British Columbia or equivalent, with the ability to obtain a BC license
• Designations such as CAIB, CIP, CRM are assets
• Post-Secondary Degree is an asset
• Experience with Epic broker management system is an asset

What’s in it for YOU?

• Fun team activities, contests, and social events to build connections
• Career growth and leadership opportunities
• Competitive benefits including medical, dental, disability, and life insurance
• Work / Life balance with no evenings or weekends, flexible vacation and work options

We’re excited to meet YOU !

Axis Insurance Managers Inc. is committed to diversity and inclusion, recognizing the value of a diverse candidate pool.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Business Development, Marketing, and Customer Service
• Insurance

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