Insurance Advisor, Mobile Auto

HUB International; Richmond; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

RRSP matching contributions

Tuition financing and development

Flexible benefits options

Wellbeing program

Parental leave

Job summary

HUB International in Richmond, BC is seeking an Insurance Advisor to support a busy community branch. You will provide ICBC and private auto coverage, assist clients at the counter, and handle inquiries with a customer-first mindset.

Ideal candidates have a Level 1 General Insurance License and 6+ months of experience, with strong communication skills and a sales-oriented approach. Travel to dealerships may be required, and Mandarin or Cantonese language skills are a plus.

Qualifications

• License required: Level 1 General Insurance.
• 6+ months of insurance experience; Road Advisor background preferred.
• Strong written and verbal communication; ability to build client relationships.

Responsibilities

• Provide ICBC and Private Auto coverage in office and dealerships.
• Assist in the office by helping customers at the counter and on calls.
• Handle customer complaints professionally and resolve issues.

Skills

Customer service mindset

Sales drive

Communication skills

Bilingual Mandarin/Cantonese

Education

Level 1 General Insurance License

Job description

Job Description

A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day. We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them. Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage. Your ambition has a home here.

Who We Are

We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full‑time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.

What We’re Looking For

Our Community Branch Network Division is growing and we’re seeking a client-focused Insurance Advisors! We want someone who thrives in a fast‑paced and ever‑changing environment. Our Richmond location is our largest and busiest branch! Located in the largest auto mall in Western Canada, this busy branch services multiple different dealerships within the Richmond Auto Mall.

Requirements

• Level 1 General Insurance License.
• 6+ months of previous insurance experience; ideally as a Road Advisor.
• Strong communication written and verbal; someone who is experienced in building relationships with clients through a customer service mindset.
• An entrepreneurial spirit with a high sales drive and initiative.
• A valid driver’s license and your own personal vehicle to travel to dealership locations.
• Asset experience that will make you stand out: You have or are working towards an industry designation.
• You have working proficiency in Mandarin or Cantonese language skills.

A Day in the Life

• First things first, you’ll provide ICBC and private auto coverage in the office and dealerships.
• We work as a team so, you’ll assist in the office as needed by helping customers at the counter, answering telephones and everything in between.
• You’ll handle any customer complaints with professionalism and understanding.
• You’ll set and adhere to production budgets, including ICBC Autoplan and Private Auto Sales production.
• You’ll ensure compliance with all insurers, Insurance Council of BC and Privacy Act rules and regulations.
• You’ll ensure control of ICBC inventory and correct handling of all documentation and funds.
• We want you to grow too! You’ll be continuing your professional development in order to further enhance your skills and abilities.
• At the end of the day, we represent HUB. You’ll need to ensure that you understand and live up to our HUB values, mission and vision.

Where This Can Take You

We invest in our employees! We offer hands‑on coaching and mentorship, alongside extensive sales training to ensure you succeed, today and tomorrow. Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond!

What We Offer

• Competitive compensation: Base salary + Industry leading commission structure
• Company matching RRSP contributions
• Tuition financing and career‑related training and development
• Customizable flexible benefits options for you and your family
• Mental and physical wellness initiatives
• A positive, collaborative and team‑oriented environment
• Ongoing personal and career development

Our Culture Starts with You

• We are looking for SELF‑STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business
• We want you to be INNOVATIVE and open to sharing your ideas
• You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.
• You are a TEAM PLAYER who positively impact those around them
• We MOTIVATE each other to GROW TOGETHER
• You work with a high degree of INTEGRITY and ACCOUNTABILITY

What we offer you

• Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative, high‑performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization. We endeavor to make this website accessible to any and all users. HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.