Insurance Advisor

Western Financial Group; Medicine Hat; On-site; CAD 51,000 - 61,000; Full time

Job summary

Western Financial Group in Medicine Hat, AB is seeking an Insurance Advisor to quote and sell home and auto policies. You will build lasting relationships with customers, helping protect what matters most, and meet sales targets through phone, in‑person, and email interactions.

You will manage client accounts, follow up on activities, and conduct renewal calls to grow the book of business. This role requires strong communication skills and a sales‑driven mindset.

Qualifications

• General Level 1 Insurance License is an asset.
• Proficient in navigating multiple computer programs.
• Must communicate professionally in-person, over the phone, and via email.
• Prior experience achieving sales targets in a similar role.
• Working experience in EPIC is an asset.

Responsibilities

• Provide quotes and sell new policies to customers via phone, in-person and by email.
• Assist customers with the purchase of home and auto policies.
• Build and manage customer relationships and meet insurance sales targets.
• Follow up on client accounts to resolve outstanding activities.
• Conduct sales calls for new business and timely renewal calls.

Skills

Sales target achievement

Customer communication

Insurance licensing (Level 1)

General computer literacy

Tools

EPIC

Job description

Proudly Canadian. Driven by Purpose. Rooted in Care.

Join a national team where people, purpose, and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2,300 team members supporting over one million customers across 200+ locations across Canada.

Insurance Advisor - Medicine Hat

As an Insurance Advisor you are responsible for meeting sales targets through quotes and by referring new business. Every day you will be build lasting relationships with your customers, helping to protect what matters most to them.

Here Is What a Typical Day Looks Like

• You will provide quotes and sell new policies to customers via phone, in‑person and by email
• Everyday you will assist customers with the purchase of their home and auto policy
• You will manage and build customer relationships and meet insurance sales targets
• Follow up on all client accounts to resolve outstanding activities
• Conduct sales calls for new business and making timely renewal calls for existing customer business

The value you bring

• General Level 1 Insurance License an asset
• Proficient in navigating multiple computer programs
• You must be able to communicate professionally in‑person, over the phone, and through email
• Prior experience achieving sale targets in a similar or comparable role
• Working experience in EPIC an asset

Role Details

• Hours: Full‑time 37.5 hours per week
• Location: Medicine Hat, AB
• Compensation Range: $51,000 - $61,000
• Requisition #: 83283
• Current Vacancy: Yes

Why Western?

Western’s people‑first culture, grounded in our guiding principles of Truthfulness, Fairness, Value, and Loyalty, is recognized across Canada and strengthened by our commitment to wellness, flexibility, and meaningful community impact.

Highlights Include

• 14 Paid Wellness Days, 3 weeks’ vacation, company‑matching savings programs, and 100% employer‑paid group benefits for eligible employees
• Over 1,500 volunteer hours supporting 160+ charities in 2024–2025 through the Western Financial Group Communities Foundation.

Our Commitment to Inclusion:

At Western, we strive to create an accessible, equitable, and inclusive workplace where everyone feels valued and can thrive. As an equal opportunity employer, we encourage applicants of all backgrounds to apply, even if your experience doesn’t perfectly match every qualification. If you need assistance or an accommodation during the hiring process, please contact [e-mail] or visit our Careers page.

Our Human‑First Hiring Approach:

We do not use artificial intelligence to screen, assess, or select applicants. All applications are personally reviewed by Western’s Talent Acquisition Consultants. As part of our hiring process, we use standardized, scientifically validated skills assessments (non‑AI), and all results are reviewed by our hiring team.