Learning Experience Designer

Euna Solutions; Oakville; Hybrid; CAD 92,333 - 115,416; Full time

Job summary

Euna Solutions is seeking a skilled eLearning Specialist to engage in the design and development of impactful digital learning experiences in Oakville, Ontario. This hybrid role demands collaboration with cross-functional teams to enhance product adoption and user onboarding through effective learning solutions.

The ideal candidate has extensive experience in instructional design and is adept at translating technical content into learner-friendly formats. Compensation ranges from $66,000 to $82,500.

Qualifications

• 2–5+ years of experience in instructional design, eLearning development, or a related field.
• Proven experience developing eLearning using course authoring tools.
• Strong understanding of adult learning principles.

Responsibilities

• Design and develop engaging eLearning experiences.
• Partner with SMEs to gather and structure technical content.
• Evaluate the effectiveness of learning solutions.

Skills

Instructional design

eLearning development

Strong communication skills

Attention to detail

Education

Experience in instructional design/eLearning development

Tools

Learning management systems

Course authoring tools

Multimedia tools

Job description

Opportunity

We are seeking a creative and detail-oriented eLearning Specialist to design and develop engaging, high-impact digital learning experiences. This role is ideal for someone who excels at translating complex technical concepts into clear, learner-friendly content and is passionate about creating scalable training solutions in a fast-paced tech environment.

Key Responsibilities

Partner closely with cross-functional teams—including Product, Customer Success, Product Implementation, and Subject Matter Experts—to build learning experiences that support product adoption, user onboarding, and ongoing enablement.

Instructional Design & Content Development

• Design and develop engaging eLearning experiences using adult learning principles and instructional design methodologies (i.e., ADDIE, SAM)
• Create detailed storyboards, scripts, and learning objectives aligned to business goals
• Build interactive courses using course authoring tools
• Design assessments, knowledge checks, and scenario-based learning activities to reinforce learning
• Assist with instructional documentation

Content Translation & SME Collaboration

• Partner with Subject Matter Experts (SMEs) to gather and structure technical content
• Translate complex product features, workflows, and concepts into clear, effective learning materials
• Lead content review cycles and incorporate stakeholder feedback

Product & Customer Education

• Develop training content (eLearning and documentation) to support software product adoption, onboarding, and feature releases
• Create role-based learning paths and scalable learning programs for end users or customers
• Align training materials with product updates and evolving business needs

Learning Experience & Engagement

• Apply user experience (UX) and visual design principles to enhance learner engagement
• Incorporate multimedia elements such as video, audio, and interactive simulations
• Ensure all learning content meets accessibility standards (i.e., WCAG) and quality benchmarks

Continuous Improvement

• Evaluate the effectiveness of learning solutions through feedback and performance data
• Update and maintain course content to ensure accuracy and relevance
• Conduct periodic content audits and recommend enhancements

Minimum Qualifications

• 2–5+ years of experience in instructional design, eLearning development, instructional documentation and/or a related field
• Experience with learning management systems and e-learning platforms
• Proven experience developing eLearning using course authoring tools
• Strong understanding of adult learning principles and instructional design methodologies
• Excellent writing, editing, and communication skills
• Ability to translate complex technical information into clear, engaging content
• Strong attention to detail and ability to manage multiple projects
• Self-starter with ability to navigate ambiguity

Nice To Have

• Experience in a SaaS or technology environment
• Experience with multimedia tools (i.e., Techsmith Camtasia and Audiate, IORAD, Adobe Creative Suite)
• Experience working in LMS platforms and content publishing

What Success Looks Like

• Learners are engaged, confident, and able to apply what they’ve learned
• Training content is clear, scalable, and aligned with product and business goals
• Learning solutions effectively support onboarding, adoption, and ongoing enablement
• Content is continuously improved based on feedback and performance insights

Location

This position will be hybrid with 3 days/week in our Oakville, ON office (Tuesday, Wednesday & Thursday).

Compensation Range

$66,000 - $82,500

Contact Information

For any inquiries or requests regarding accessibility at Euna Solutions, please email [e-mail] or call 1.877.707.7755. Upon request, appropriate accessible formats or arrangements will be provided as soon as practicable.