Institutional Safety Officer (ISO)

Winnipeg Regional Health Authority; Winnipeg; Hybrid; CAD 36,000 - 60,000; Part time

Job summary

Winnipeg Regional Health Authority is seeking a Security Patrol Officer for Patrol Security Services 3. This in-person, non-clinical role operates at 0.70 FTE with 12-hour daily shifts (2080 base hours annually) in Winnipeg.

Applicants need security or related experience, Grade 12, and Healthcare Institutional Safety Officer training. A Class 5 driver’s license is required along with strong communication and decision-making under pressure.

Qualifications

• Experience in security, law enforcement, military or related field.
• Grade 12 or equivalent
• Healthcare Institutional Safety Officer training or designation required

Skills

Self-motivated

Verbal & written communication

Decision making under pressure

Use of Force knowledge

Public relations

Indigenous language knowledge (asset)

Education

Grade 12 or equivalent

Healthcare Institutional Safety Officer training

Job description

Department / Unit: Patrol Security Services 3

Job Stream: Non-Clinical

Union: MNU

Anticipated Start Date: 09/26/2026

FTE: 0.70

Work Arrangement: In Person

Daily Hours Worked: 12.00

Annual Base Hours: 2080

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

Experience

• Prior security, law enforcement, military or related experience required.
• Minimum 1 year experience as a Security Patrol Officer, Qualified Persons or equivalent.

Education (Degree/Diploma/Certificate)

• Successfully complete the Healthcare Institutional Safety Officer training and demonstrate competency in order to be designated as per the Police Services Act, Institutional Safety Officer program. Must also be able to demonstrate ongoing competency and capacity in order to maintain that designation as per the program requirements.
• Completion of Grade 12 or equivalent.

SPECIAL TRAINING:

• Successfully complete Qualified Persons training and demonstrate competency in order to be designated as per the Mental Health Act. Must also be able to demonstrate ongoing competency and capacity in order to maintain that designation as per the program requirements.

Certification/Licensure/Registration

• Valid Class 5 driver’s license.

Qualifications and Skills

• Self-motivated including the ability to take due care and responsibility while working alone and unsupervised.
• Must possess and demonstrate excellent verbal and written communication skills with a focus on customer service and public relations.
• Ability to remain professional in elevated situations and make sound decisions under stressful conditions.
• Demonstrated understanding and competencies regarding Use of Force, Use of Force Continuum and all applicable legislation (i.e., Criminal Code of Canada, Trespass Act) as it relates to the ability to restrain uncooperative, hostile or violent persons.
• Working knowledge of issues facing hard to serve populations, including but not limited to: homelessness, vulnerable persons, addictions, crime prevention, and public safety.
• Competence in an Indigenous language and/or knowledge/lived experience in Indigenous customs, traditions, and values is an asset.
• Will be required to complete cultural safety training required by the employer.
• Knowledge of healthcare and community resources in order to support clients.
• Demonstrated ability to maintain professionalism and make sound decisions under pressure.
• Clear Criminal Record, Child Abuse Registry, Vulnerable Sector Checks – maintained regularly throughout the course of employment.

Physical Requirements

• Minimum physical requirements aligned with requirements established for safe response to resistance training requirements and national standards.

Qualifications will include minimum physical ability and testing process. These tests will be a pre-requisite part of the ISO training program. These requirements will align with national standards aligned with Manitoba Justice and employer requirements.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.