Installation Technician

Beanfield; Vancouver; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Health care spending account

Traditional Spending Account (TSA)

Five personal care days

Job summary

Beanfield is hiring for a field installation role across Vancouver, BC. You will travel to customer sites to install and test fibre optic equipment, working on residential and commercial projects, and ensure installations meet Beanfield standards. You’ll troubleshoot, educate customers, and maintain equipment and records.

A detail‑oriented, people‑focused candidate with strong communication skills is sought to deliver outstanding service from first interaction to final installation.

Qualifications

• A valid Drivers License (Class 5) is a must-have for the role.
• Maintain a high standard of quality while following the employer’s safety standards and policies.
• Team player with strong interpersonal skills and a professional manner.
• Strong analytical skills to recognize and identify potential problems.
• Must be able to work shift work.

Responsibilities

• Drive to various customer sites to perform installations
• Install all associated fibre optic equipment for Residential & Commercial Customers (Internet, VoIP, IPTV)
• Install, test, troubleshoot and repair as required to Beanfield standards
• Responsible for providing excellent customer service and educating customers on products and services
• Ensure the vehicle, test equipment, and tools are maintained in good working condition
• Collect “as builds” information in a timely manner
• Administrative duties such as updating tickets, and reports with detailed, accurate information
• All other duties as assigned.

Skills

Driving

Customer service

Troubleshooting

Communication

Teamwork

Safety compliance

Job description

We don’t just build networks, we build communities. From our roots in Liberty Village to our growing footprint across Toronto, Montreal, and Vancouver, Beanfield has spent 35+ years connecting people through a robust, independently owned fibre-optic network.

With 500+ employees and an entrepreneurial mindset, we move fast, think creatively, and stay connected to the people who make Beanfield what it is. If you thrive in a collaborative, high-impact environment where your work matters, you will feel right at home.

Our Values

We Are Challengers

We lead the way. We disrupt the industry by thinking differently, moving quickly, and taking ownership. We operate with a startup mentality and believe in building and investing in our own infrastructure, and our people.

We Are United

We operate as one team. Collaboration is core to how we work, and every idea matters. We believe strong partnerships and shared ownership lead to better outcomes.

We Care

We care deeply about our employees, partners, customers, and communities. We build trust through open communication, thoughtful decisions, and a relentless focus on our brand and customer experience.

The Role

Every day, more people choose Beanfield for our fibre, our service, and our people. Now’s your chance to be part of that story.

This is a unique opportunity to join a growing company from the ground up. From day one, you’ll gain hands‑on experience in service delivery, troubleshooting, and testing. You’ll travel across the Vancouver, BC area, meet new people, and develop valuable technical skills along the way. If you’re someone who’s both technically curious and passionate about great service, we’d love to chat.

We’re looking for a detail-oriented, people‑focused, and motivated individual with strong communication skills to ensure every customer receives an outstanding experience from first interaction to final installation. At Beanfield, we’ve been delivering world‑class service for over 35 years—think 5‑star hotel standards in telecom. If you take pride in your work and are ready to kickstart your career, this could be the perfect fit.

What You’ll Do

• Drive to various customer sites to perform installations
• Install all associated fibre optic equipment for Residential & Commercial Customers (Internet, VoIP, IPTV)
• Install, test, troubleshoot and repair as required to Beanfield standards
• Responsible for providing excellent customer service and educating customers on products and services
• Ensure the vehicle, test equipment, and tools are maintained in good working condition
• Collect “as builds” information in a timely manner
• Administrative duties such as updating tickets, and reports with detailed, accurate information
• All other duties as assigned.

What You Bring

• A valid Drivers License (Class 5) is a must-have for the role.
• Maintain a high standard of quality while following the employer’s safety standards and policies
• Team player with strong interpersonal skills and a professional manner
• Strong analytical skills to recognize and identify potential problems
• Must be able to work shift work.
• Maintain a high standard of quality while following the employer’s safety standards and policies
• Team player with strong interpersonal skills and a professional manner
• Strong analytical skills to recognize and identify potential problems

What’s in it for you

• A united, values-driven culture that genuinely cares about people, collaboration, and community.
• A comprehensive total rewards package, including Traditional Spending Account (TSA) and Health Care Spending Account (HCSA) coverage to support your physical, mental, and financial well‑being.
• An additional five (5) personal care days, giving you extra flexibility to recharge, reset, or take care of what matters most.

At Beanfield, we’re proud to be an equal‑opportunity employer.

We believe that diverse teams make stronger teams. No matter your background, experience, or life story, if you meet the requirements for this role, we want to hear from you. We are committed to creating an inclusive and accessible workplace where all qualified applicants are considered for employment, without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other protected status.

Beanfield provides reasonable accommodations at all stages of the recruitment and selection process. If you need support during your application or interview, please reach out to us [e-mail], we are happy to help.

Please note:

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience.The salary range indicated includes a Short Term Incentive Plan (“STIP”) which represents a percentage of your Base Salary based on the achievement of individual and corporate objectives; The STIP payment is calculated based on a formula that takes into account several factors, including, without limitation, corporate and individual performance measures. The STIP payment is conditional upon meeting all of the STIP’s eligibility requirements.

Candidates must be legally eligible to work in Canada, as we are unable to sponsor employment visas. Also, all official communication regarding recruitment and hiring at Beanfield will come exclusively from email addresses ending [e-mail]. We urge candidates to be cautious of any unsolicited messages or offers and to remain vigilant against phishing attempts.