Installation Coordinator

Socket.dev; City of Moncton; On-site; CAD 42,000 - 64,000; Full time

Job summary

Socket.dev is seeking an Install Coordinator to coordinate a full-service installation program within the commercial construction sector. You will oversee installation and service projects, ensuring deadlines, budgets, and safety standards are met while interacting with customers across multiple channels.

The role requires strong communication, leadership, and organizational skills, with experience in office software and access control systems.

Qualifications

• Supervisory experience is an asset.
• Experience in the commercial construction industry is an asset.
• Proficient computer skills in Office (Word, Excel, Access) and Navision/Avaware.
• Access control security software experience is an asset.

Responsibilities

• Oversees the management of installation and service projects ensuring standards, deadlines and budget targets are met.
• Thorough knowledge of applications and operations of systems and services.
• Assists sales activities including advertising, pricing and sales strategies for access control.
• Interacts with customers via email, phone and in person; provides professional service.

Skills

Excellent communication

Leadership & teamwork

Detail oriented

Self-motivated

Tools

Navision/ Avaware

Microsoft Office

Access control software

Job description

JOB SUMMARY

As directed by the branch manager, the Install Coordinator will coordinate a full-service installation program in the commercial construction industry. Providing installation, maintenance, and customer service in categories such as; electronic access control, doors and hardware, and specialties products.

JOB RESPONSIBILITIES

But not limited to…

Duties

• Oversees the management of installation and service projects and ensures that standards, deadlines, and objectives are met according to established profit and budget plans


• Thorough knowledge of applications and operations of systems and services


• Assists team members by participating in sales activities including advertising, pricing, implementing sales strategies, etc as it pertains to access control


• Interacts with customers via email, telephone and in person


• Provides quick, courteous, and professional services to all internal and external customers


• Complies with all reasonable requests of customers


• Creates a work order as per requirements


• Schedules installation crews


• Follows all safety rules on and off site


• Work directly with the sales staff and project coordinators


• Coordinating with installers, hardware consultants, contractors and end-users


• Orders and coordinates equipment required on site e.g. Forklift, scissor lift


• Other related duties as assigned

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Combined office and field work


• Listen carefully to others on the telephone.


• Lifting of supplies and materials up to 50 lbs.


• Moderate lighting and temperature


• May be required to enter areas of loud noise i.e. warehouse, assembly shop, and construction sites


• Frequent site visits

KNOWLEDGE, SKILLS AND ABILITIES

• Hardware product knowledge and experience an asset


• Knowledge of building code requirements pertaining to life safety, security and electronics an asset


• Leadership and team building skills an asset


• Excellent communication skills


• Sound understanding of the hardware, door and building construction industry sector an asset


• Goal and result oriented with high attention to detail


• Flexible and self-motivated

EDUCATION AND EXPERIENCE REQUIRED

• Supervisory experience an asset


• Experience in the commercial construction industry an asset


• Proficient computer skills in Office (i.e. Word, Excel, Access, etc) and Navision/ Avaware


• Access control security software experience an asset