Inside Technical Sales

Zesta Engineering Ltd.; Mississauga; Hybrid; CAD 52,000 - 70,000; Full time

Benefits offered by this job

Medical and dental coverage

Free on-site parking

Job summary

Zesta Engineering Ltd. in Mississauga, Canada, is seeking an Inside Technical Sales professional for a full-time, in-person role.

You will act as a product and applications resource for industrial customers, helping design heating and control solutions and guiding orders from inquiry to delivery. You will learn Zesta products and systems, support Territory Managers with quotations, and advance toward more senior sales or technical roles while collaborating with a small team in a friendly

Qualifications

• Positive, personable attitude with professional telephone and email communication.
• Strong interpersonal skills and a collaborative mindset.
• Comfortable using math to calculate basic thermal requirements, pricing and margins.
• Proficient with computers and MS Office applications.
• Self-motivated, organized and able to work with minimal supervision after training.
• Safety-conscious, reliable, and respectful in shop and office settings.
• Demonstrate technical aptitude to understand and explain industrial products.

Responsibilities

• Work with industrial clients to design and recommend thermal solutions meeting process requirements.
• Size and select Zesta products with support from engineers and sales staff.
• Handle incoming calls and emails, process customer orders promptly.
• Monitor orders, follow up on back-orders, coordinate with production and suppliers.
• Prepare quotations, research options, create basic layouts or BOMs, expedite priority orders.
• Contribute to improvements of sales tools, templates and processes.
• Receive training on Zesta products, applications and systems with mentoring for growth.

Skills

Communication skills

Interpersonal skills

Math for thermal requirements

MS Office proficiency

Self-motivation

Safety awareness

Technical aptitude

Tools

Microsoft Office

Job description

Zesta Engineering Ltd. is a Canadian leader in industrial thermal solutions, specializing in the design and manufacture of high-performance heating systems and control panels. We provide industrial heaters, temperature sensors, and advanced temperature control systems that support critical industrial processes across multiple sectors. In addition to our in-house manufacturing capabilities, we partner with top global brands to offer a comprehensive range of thermal components and instrumentation. At Zesta, we combine engineering expertise with customer-focused support to deliver reliable, efficient, and customized thermal solutions.

Why Join Zesta

We are looking for people with ideas-people who enjoy solving practical problems and contributing to real industrial projects. You will be part of a small, supportive team where your input is heard, and where you can quickly see the impact of your work. If you are enthusiastic, collaborative, and curious about how things work, you will feel at home here. Zesta offers a friendly, professional environment with opportunities for learning and growth. Employees receive a benefits package that includes medical and dental coverage to support their overall well-being. Our facility is located in the Traders Business Park in Mississauga, with convenient access to the upcoming Hurontario LRT and close proximity to Highways 401, 410, and 403, making commuting by transit or car straightforward. We also offer free on-site parking for employees.

Position: Inside Technical Sales

Job Type: Full -Time, in person

In this inside technical sales role, you will help industrial customers solve real-world heating and control challenges. You will develop into a trusted product and applications resource for our clients.

Major Responsibilities

• Work with industrial clients to design and recommend thermal solutions (heaters, sensors, and control systems) that meet their process and performance requirements.
• Apply your understanding of industrial applications and problem-solving skills to size and select appropriate Zesta products, with support from senior engineers and sales staff.
• Handle incoming calls and emails at the order desk, respond to technical and commercial inquiries, and accurately enter and process customer orders in a timely manner.
• Monitor open orders, follow up on back-orders, coordinate with production and suppliers, and proactively update customers on status and delivery.
• Support Territory Managers by preparing quotations, researching product options, creating basic layouts or bills of materials, and expediting priority orders.
• Participate in continuous improvement of sales tools, templates, and processes, and assist with other duties and projects as assigned by your manager.
• Receive training on Zesta products, applications, and systems, along with ongoing mentoring and opportunities to grow into more senior technical or sales roles.

Qualifications / Requirements

• Positive, personable attitude with clear and professional telephone and email communication skills.
• Strong interpersonal skills and a collaborative mindset; enjoys working as part of a team .
• Comfortable using math to calculate basic thermal requirements, pricing, and gross margins (training and tools provided).
• Proficient with computers, including everyday use of Microsoft Office (Word, Excel, Outlook), email, spreadsheets, and the ability to learn new software.
• Self-motivated and organized, able to manage priorities and work with minimal supervision once trained.
• Safety-conscious, reliable , and respectful in a shop and office environment.
• Demonstrate technical aptitude and curiosity, with the ability to understand and explain industrial products and applications.