Inside Sales Technical Representative - CIV Barsatech

Contrôles Laurentide / Laurentide Controls; Quebec; On-site; CAD 55,000 - 85,000; Full time

Job summary

CIV‑Barsatech, a Laurentide Controls company, is seeking an Inside Sales Technical Representative in La Baie, Quebec. You will blend technical knowledge with customer-focused sales to deliver practical, cost-effective solutions for industrial clients and collaborate with engineering, planning and production teams.

You will prepare quotations, interpret drawings, and leverage CAD tools to support proposed solutions while identifying new business opportunities.

Qualifications

• Enjoy solving technical problems and helping customers find the best solution.
• Collaborate with sales, engineering and operations to deliver exceptional customer experience.

Responsibilities

• Build trusted relationships with industrial customers by understanding their needs and recommending value-added solutions.
• Analyze customer requirements, drawings, and specifications to develop practical, cost-efficient solutions.
• Prepare quotations, proposals and technical recommendations balancing requirements, timelines and profitability.
• Use AutoCAD, SolidWorks, Inventor, or similar CAD software to prepare/validate drawings.
• Collaborate with engineering, planning, operations and production to ensure technically sound solutions.
• Identify business development opportunities through complementary products, repairs, refurbishments, upgrades and maintenance services.
• Support projects from inquiry to order and ensure smooth transition to execution.
• Serve as the technical resource for customers throughout the sales process.
• Contribute to continuous improvement of internal processes and customer experience.

Skills

Customer focus

Problem solving

Communication

Education

Mechanical Engineering diploma or related technical field

Tools

AutoCAD

SolidWorks

Inventor

Job description

Inside Sales Technical Representative

Join Barsatech, a Laurentide company, and help deliver industry‑leading technical solutions as part of a team specializing in industrial mechanical services. Work in an environment where collaboration, quality, and health and safety are top priorities. Leveraging your technical expertise and customer‑focused approach, you will have a direct impact on the reliability and performance of our customers' operations.

Your Contribution

As our Inside Sales Technical Representative, you will do much more than prepare quotations. You will use your technical knowledge and mechanical aptitude to help industrial customers solve real‑world challenges. You will collaborate with engineers, maintenance teams, and operations leaders to understand their needs, recommend the best solutions, and contribute to exciting technical projects.

In This Role, You Will

• Build trusted relationships with industrial customers by understanding their operational needs and recommending value‑added solutions.
• Analyze customer requirements, technical drawings, and specifications to develop practical, effective, and cost‑efficient solutions.
• Prepare quotations, proposals, and technical recommendations while balancing customer requirements, project timelines, and profitability.
• Use AutoCAD, SolidWorks, Inventor, or similar CAD software to prepare or validate technical drawings that support proposed solutions.
• Collaborate closely with engineering, planning, operations, and production teams to ensure solutions are technically sound and successfully executed.
• Identify business development opportunities through complementary products, repair services, refurbishments, upgrades, and preventive maintenance solutions.
• Support projects from the initial customer inquiry through order receipt, ensuring a seamless transition to execution.
• Serve as the trusted technical resource for customers throughout the sales process.
• Contribute to the continuous improvement of internal processes, customer experience, and business growth.

Essential Qualifications for Success

You enjoy solving technical problems, asking the right questions, and helping customers find the best solution—not simply selling a product.

You thrive in a collaborative environment where sales, engineering, and operations work together to deliver an exceptional customer experience.

We're Looking For Someone Who Has

• A college diploma or bachelor's degree in Mechanical Engineering, Mechanical Engineering Technology, or a related technical discipline, or an equivalent combination of education and experience.
• Experience in technical sales, inside sales, customer service, or another technical role within an industrial environment.
• The ability to read and interpret mechanical drawings and technical specifications.
• Proficiency with AutoCAD, SolidWorks, Inventor, or equivalent CAD software.
• Excellent communication skills and the ability to explain technical concepts to a wide range of audiences.
• Excellent verbal and written communication skills in French.

Strong Asset Qualifications

• Experience working with industrial products such as valves, pumps, pressure equipment, instrumentation, or rotating equipment.
• Experience using CRM, ERP, and Microsoft Office applications.
• English language skills.

Work Location

La Baie, Quebec, with occasional travel for training purposes.

About Civ‑Barsatech

CIV‑Barsatech, a Laurentide Controls company, is a Quebec‑based organization specializing in the repair, refurbishment, distribution, and manufacturing of industrial valves and pumps. As part of the Laurentide family, the company is recognized for its technical expertise, strong relationships with regional industries, and comprehensive industrial mechanical services offered across Quebec.

In accordance with Bill 96, this position requires knowledge of English to serve our customers and communicate with certain suppliers, when required as part of the responsibilities of the position.