Inside Sales Support

Les Viandes Première - Premier Meat Packers; Quebec; On-site; CAD 42,000 - 52,000; Full time

Job summary

Les Viandes Première – Premier Meat Packers is seeking an Inside Sales Support for a full-time, on-site role in Quebec. The position provides essential administrative, operational, and customer service support to the sales team, ensuring accurate processing of customer orders and effective communication with clients.

The role requires bilingual proficiency (French and English), experience with CRM/ERP systems, and strong organizational skills to manage multiple tasks in a fast-paced

Qualifications

• Bilingual in French and English with strong communication skills.
• Experience with customer service and sales support tasks.
• Proficient in Microsoft Office suite and quick learner of company systems.

Responsibilities

• Process customer orders accurately and support the sales team.
• Serve as liaison between customers, distributors and internal departments.
• Assist with pricing updates, customer listings and marketing initiatives.

Skills

French-English bilingual

CRM/ERP experience

Customer service

MS Office proficiency

Strong communication

Time management

Attention to detail

Independent and team player

Fast-paced environment

Tools

CRM systems

ERP systems

Job description

Company Description

Les Viandes Première – Premier Meat Packers is a leading Canadian meat processor located in Vaudreuil-Dorion, Quebec, with roots dating back to 1918 and spanning three generations. Since 2016, the company has been part of Premium Brands Holding, serving over 22,000 customers across diverse sectors. Premier Meat Packers specializes in value-added meat products and services tailored to food service, retail, healthcare, and meal replacement industries. Offerings include customized product development, private label solutions, marinated and seasoned products, and portion-controlled items to support specific dietary needs. The organization emphasizes quality, innovation, and customer-focused solutions in a rapidly growing food industry.

Role Description

The Inside Sales Support role is a full-time, on-site position. The Inside Sales Support provides essential administrative, operational, and customer service support to the sales team, ensuring the accurate processing of customer orders and effective communication with clients.

Acting as a key liaison between customers, distributors, sales representatives, and internal departments, the Inside Sales Support helps facilitate smooth day-to-day sales operations, supports customer satisfaction through timely issue resolution, and contributes to the achievement of business objectives. The role also provides support to Sales Directors and assists with customer listings, pricing updates, marketing initiatives, and other projects as required.

Qualifications

• Minimum of three (3) years of relevant experience in inside sales support, sales coordination, customer service, or a related role. Experience within the manufacturing, food, or consumer packaged goods industry is considered an asset.
• Bilingual in French and English, with excellent verbal and written communication skills to effectively interact with customers, distributors, internal teams, and stakeholders.
• Strong customer service and relationship management skills, with a demonstrated ability to provide exceptional customer support, resolve issues, and maintain positive customer relationships.
• Experience with sales operations, including order entry, customer account management, and working with CRM and/or ERP systems.
• Advanced proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) and the ability to quickly learn and utilize company-specific systems and applications.
• Highly organized with excellent time management skills, able to effectively prioritize competing responsibilities and manage multiple tasks in a fast-paced environment.
• Strong attention to detail and a high level of accuracy in data entry, reporting, and administrative processes.
• Ability to work effectively independently and as part of a collaborative team, demonstrating initiative and adaptability.
• Customer-focused mindset with a commitment to delivering a positive customer experience and supporting business objectives.