Inside Sales Representative - Waterworks

Wolseley Group; Calgary; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive benefits

RRSP match

Paid time off

Annual bonus

Employee discounts

Education reimbursement

Referral programs

Job summary

Wolseley Canada is seeking an Inside Sales Representative to support inbound inquiries and sales orders, ensuring pricing, inventory, and delivery meet customer requirements. You will build relationships with customers and coordinate with outside sales where needed.

Responsibilities include processing orders, quoting, improving margins, and meeting sales targets while upholding safety policies. A post-secondary business education and prior inside sales experience are assets, with bilingual

Qualifications

• Post-secondary education in Business Administration or related field is an asset.
• Previous inside sales or related sales experience preferred.
• Experience in engineered waterworks products preferred.
• Must be computer literate; AS400 knowledge is a plus.
• High level of commitment to exceptional customer service.
• Demonstrated initiative with ability to work in a collaborative team-based environment.
• Fluency in both French and English would be an asset.

Responsibilities

• Complete the order process with pricing terms according to established margins; sourcing of additional products; and generating sales orders.
• Accurately enter quotations and orders into the system.
• Ensure customers are provided with accurate pricing, inventory, and delivery information.
• Make sales calls to new and existing customers to maintain relationships and cultivate additional business.
• Prepare quotations and process orders on behalf of outside sales staff.
• Respond to customers’ requests and inquiries in a timely manner.
• Achieve sales targets and objectives as set by manager.
• Understand customer needs and promote and upsell products.
• Adhere to company safety policies and regulations.

Skills

Inside sales

Customer service

Communication

Team collaboration

Bilingual (French/English)

Education

Post-secondary education in Business Administration or related

Tools

AS400

Job description

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

Join the Pros! WhyYou’llLove Working Here

• Safety-focused and inclusive workplace culture

• Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting day 1

• Competitiveretirement savings programincludingRRSP and Defined Contribution pension plan with employer matching up to 5.25%Day1

• Paid vacation, sick time, andpaidbirthday off

• Annual bonus and profit-sharing opportunities

• Employee discounts on leading plumbing, HVAC/R, and industrial products

• Education reimbursement and ongoingcareer developmentopportunities

• Employee referral programs and recognition initiatives

As an Inside Sales Representative your responsibilities include supporting inbound inquiries & sales orders ensuring processing and delivery meets customers’ requirements.

What will you do

• Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders.

• Responsible to accurately enter quotations and orders into the system.

• Responsible to ensure customers are provided with accurate pricing, inventory, and delivery information.

• Required to make sales calls to new and existing customers to maintain relationships and to cultivate additional business.

• Responsible for preparing quotations and process orders on behalf of outside sales staff.

• Responsible for responding to customers’ requests and inquiries in a timely manner.

• Responsible for achieving sales targets and objectives as set by manager.

• Required to understand customer needs and promote and up sell products.

• Adheres to company safety policies and regulations.

What will you bring

• Post-Secondary education in Business Administration, Civil Engineering Technology or a related discipline is an asset

• Previous Inside sales or other sales related experience preferred

• Previous experience in the Engineered waterworks products preferred

• Must be computer literate, knowledge of AS400 system would be an asset.

• High level of commitment to exceptional customer service.

• Demonstrated initiative with the ability to work in a collaborative team-based environment.

• Highly organized in prioritizing work and multi-tasking.

• Fluency in both French and English would be an asset.

#INDSAL

Our Commitment to You

Wolseley Canada is proud to be an equal opportunity employer, embracing diverse backgrounds and perspectives. We are committed to an inclusive, barrier-free recruitment process with accommodation available on request for candidates participating in all stages of the recruitment and selection process.

Please note:

Wolseley uses AI-assisted tools to support applicant screening.

Where a salary range is posted, the total compensation range posted for this rolerepresentsthe total compensation opportunity, which may include base wage, bonuses, commissions, and/or other monetary components, if applicable. Placement in the range will be based on factors such as market conditions, internal equity, candidate experience,skillsand qualifications relevant to the role.

Benefitseligibility varies based on employment status and contract length. Full-time permanent positions are eligible for the full benefits package. Fixed-term contract positions may be eligible forhealth and dentalbenefits depending on the terms of the position. Short-term contract positions are not eligible for company-sponsored benefits.

This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.