Inside Sales Representative (Remote)

Concentrix; Waterloo; Remote; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is looking for motivated individuals to join their customer service team. This role offers the chance to work remotely while providing exceptional support to clients. You will leverage your sales experience to build relationships and close deals, all while enjoying a comprehensive benefits package and opportunities for career growth. The company fosters an inclusive culture that values diversity and community engagement, making it an ideal environment for personal and professional development. If you're eager to advance your career in a supportive setting, this opportunity is perfect for you.

Benefits

Paid Training

Performance-Based Incentives

Comprehensive Benefits Package

Employee Referral Bonus

Opportunities for Career Advancement

Qualifications

• Minimum of 1 year of hard sales experience with proven quotas.
• Strong understanding of sales processes and relationship building.

Responsibilities

• Provide inbound and outbound customer support using structured call flow.
• Close sales utilizing prospecting and negotiation skills.

Skills

Sales Experience

Communication Skills

Negotiation Techniques

Customer Relationship Management

Multi-tasking

Education

High School Diploma or GED

Tools

CRM Software

Database Management

Job description

Employer Industry: Customer Service and Technology Solutions

Why consider this job opportunity:

1. Salary starting between $16 and $18 per hour
2. Paid training and performance-based incentives
3. Lucrative employee referral bonus opportunities
4. Comprehensive benefits package, including medical, dental, and vision insurance, as well as a Registered Retirement Savings Plan
5. Opportunities for career advancement and personal development through mentorship and training programs
6. Work remotely in a supportive and inclusive environment with a focus on diversity and community engagement

What to Expect (Job Responsibilities):

1. Provide inbound and outbound customer support using a structured call flow guide
2. Close sales while utilizing prospecting, negotiation, and presentation skills in both B2B and B2C contexts
3. Build client relationships and explore new methods to retain customers
4. Maintain meticulous attention to detail in sales transactions
5. Track, document, and retrieve information in various databases

What is Required (Qualifications):

1. Minimum of 1 year of proven hard sales experience, including meeting quotas and working on commission
2. Strong understanding of the sales process, relationship building, communication skills, negotiation techniques, and closing deals
3. High school diploma or GED
4. Ability to work in a quiet, distraction-free environment from home
5. Proficiency in fast-paced multi-tasking and strong computer navigation skills

How to Stand Out (Preferred Qualifications):

1. Eagerness to learn new technologies
2. A desktop or laptop computer with high-speed internet access (no wireless/hotspots or satellite)

Additional Information:

#CustomerService #RemoteWork #SalesOpportunities #CareerGrowth #InclusiveCulture

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

About the company

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.