Inside Sales Representative (Remote)

Concentrix Trust & Safety; Edmonton; Remote; Full time

Job summary

A leading company is seeking an Inside Sales Representative (Remote) who will work from home, providing customer support and sales services. The role involves engaging with customers through calls and online interactions, focusing on relationship building and sales closure. Ideal candidates will have a strong sales background and excellent communication skills. The company promotes a diverse work environment and offers various benefits, including paid training and performance incentives.

Benefits

Paid training

Performance incentives

Employee referral bonuses

Retirement plan

Paid PTO and holidays

Health benefits

Wellness programs

Mentorship

Diversity and inclusion initiatives

Celebration events

Qualifications

• 1+ year of proven sales experience.
• Understanding of sales process and relationship building.

Responsibilities

• Provide inbound and outbound customer support.
• Close sales and build client relationships.
• Track and document information in databases.

Skills

Communication

Negotiation

Relationship Building

Multitasking

Education

High school diploma or GED

Tools

PC Knowledge

Job description

Join to apply for the Inside Sales Representative (Remote) role at Concentrix Trust & Safety

Job Title:

Inside Sales Representative (Remote)

Job Description

The Inside Sales Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding clients' products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

About the Role

As a remote Inside Sales Representative, you’ll join a diverse team from 70+ countries, helping top brands improve their businesses through exceptional customer experiences and tech-powered innovation. We are looking for talented individuals passionate about providing outstanding customer service.

Responsibilities

1. Provide inbound and outbound customer support using a call flow guide.
2. Close sales, prospect, negotiate, present, and use B2B and B2C skills.
3. Build client relationships and find new ways to retain customers.
4. Be detail-oriented in sales of products and services.
5. Track, document, and retrieve information in databases.
6. Offer additional products and/or services with every sale.
7. Deliver expert customer experiences with a smile.

Qualifications

• 1+ year of proven sales experience (meeting quotas, working on commission, selling products/services).
• Understanding of the sales process, relationship building, communication, negotiation, and closing deals.
• Open availability.
• High school diploma or GED.
• Quiet, distraction-free environment at home.
• Proficiency in multitasking, strong computer skills, and PC knowledge.
• High-speed internet (no wireless/hotspots or satellite) and a smartphone.

Benefits

• Starting wage between $16 and $18 (pay rate will not be below minimum wage).
• Paid training and performance incentives.
• Employee referral bonuses, retirement plan, paid PTO and holidays, health benefits.
• Wellness programs, mentorship, diversity and inclusion initiatives, and celebration events.

Additional Information

If you’re ready to reimagine your career, apply today and join over 440,000 global game-changers at Concentrix.