Inside Sales Representative (Remote)

Concentrix Trust & Safety; Regina; Remote; Full time

Job summary

Join a leading global organization as a Remote Inside Sales Representative. This role involves providing customer support, closing sales, and building relationships while working from home. Enjoy a culture of growth with comprehensive training and support.

Benefits

Paid training

Performance incentives

Referral bonuses

Health/dental/vision insurance

Retirement plan

Paid PTO and holidays

Qualifications

• 1+ year of proven sales experience.
• Understanding of sales processes and relationship building.

Responsibilities

• Provide inbound and outbound customer support.
• Close sales and build client relationships.
• Track and document information in databases.

Skills

Sales

Communication

Negotiation

Education

High school diploma or GED

Job description

Job Title: Inside Sales Representative (Remote)

Job Description

The Inside Sales Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolves routine problems and questions regarding clients' products and/or services. We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.

Are you looking for a “work from home” career change? Join a forward-thinking global organization that nurtures a people-first, inclusive culture and a genuine sense of belonging. Concentrix earns awards like “World’s Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” annually. As a remote Inside Sales Representative, you'll join a diverse team from 70+ countries, all contributing to each other's success and well-being, united as “game-changers.” We help top brands improve through exceptional customer experiences and innovative technology.

Career Growth and Personal Development

This role offers a chance to reimagine your career and build lasting relationships. We provide comprehensive training, technology, and ongoing support. About 80% of our managers have been promoted from within. We also offer free learning and leadership programs to help you achieve your career goals.

What You Will Do

1. Provide inbound and outbound customer support using a call flow guide.
2. Close sales, prospect, negotiate, present, and utilize B2B and B2C skills.
3. Use product knowledge, build client relationships, and find ways to retain customers.
4. Be detail-oriented in sales activities.
5. Track, document, and retrieve information in databases.
6. Offer additional products/services with every sale.
7. Deliver expert customer experiences with a positive attitude.

Your Qualifications

• 1+ year of proven sales experience (meeting quotas, working on commission, selling products/services).
• Understanding of sales processes, relationship building, communication, negotiation, and closing deals.
• Open availability.
• High school diploma or GED.
• A quiet, distraction-free home environment.
• Proficiency in multitasking, computer navigation, and PC knowledge.
• Desktop or laptop for testing; a work computer may be provided.
• High-speed internet (no wireless/hotspots or satellite) and a smartphone.

What’s In It For You

We invest in our people, infrastructure, and capabilities. Benefits include:

• Starting wage between $16 and $18 per hour.
• Paid training and performance incentives.
• Referral bonuses, retirement plan, paid PTO and holidays, health/dental/vision insurance, Employee Assistance Program.
• Health and wellness programs, mentorship, diversity and inclusion initiatives, and celebration events.

If this sounds like the right next step, apply today and join over 440,000 global game-changers calling Concentrix their employer of choice.

Location: CAN, ON, Work-at-Home

Language Requirements: [Specify if applicable]

Time Type: Full time

By applying, California residents acknowledge the Privacy Notice for California Residents. Concentrix is an Equal Opportunity Employer committed to a discrimination-free workplace. Currently, this position is available only in specified provinces/territories.