Inside Sales Representative (Remote)

Concentrix Trust & Safety; San Juan de Terranova; Remote; Full time

Job summary

A leading global organization is seeking an Inside Sales Representative to work remotely. This role involves providing customer support, closing sales, and building client relationships. With a focus on career growth, Concentrix offers comprehensive training and a supportive environment. Join a diverse team and enjoy competitive wages, benefits, and opportunities for advancement.

Benefits

Competitive Wages

Paid Training

Referral Bonuses

Retirement Plan

Health Programs

Qualifications

• At least 1 year of proven sales experience.
• Strong understanding of sales processes and relationship-building.

Responsibilities

• Provide inbound and outbound customer support.
• Close sales and build client relationships.
• Track and document information in databases.

Skills

Sales Experience

Communication

Negotiation

Education

High School Diploma or GED

Job description

Job Title: Inside Sales Representative (Remote)

Job Description

The Inside Sales Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding clients' products and/or services. We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.

Join a Forward-Thinking Organization

Are you looking for a "work from home" career change with a global organization that values a people-first, inclusive culture? Concentrix has earned awards such as "World’s Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth." Join our diverse team from over 70 countries, where everyone contributes to our shared success and well-being.

Career Growth and Development

This role offers an opportunity to reimagine your career, develop lasting friendships, and receive comprehensive training and support. About 80% of our managers and leaders have been promoted from within. We also provide free learning and leadership development programs to help you achieve your career goals.

Responsibilities

1. Provide inbound and outbound customer support using a call flow guide.
2. Close sales, prospect, negotiate, and present products/services, utilizing B2B and B2C skills.
3. Build client relationships and find new ways to retain customers.
4. Be detail-oriented in sales activities.
5. Track and document information in databases.
6. Offer additional products/services with each sale.
7. Deliver excellent customer experiences with a positive attitude.

Qualifications

• At least 1 year of proven sales experience, including meeting quotas and working on commission.
• Strong understanding of sales processes, relationship-building, communication, negotiation, and closing deals.
• Open availability.
• High school diploma or GED.
• Quiet, distraction-free home environment.
• Proficiency in multitasking, computer navigation, and PC skills.
• High-speed internet (no wireless/hotspots or satellite) and a smartphone.

What’s in It for You

We invest in our people through competitive wages ($16-$18/hour), paid training, incentives, referral bonuses, benefits (retirement plan, PTO, insurance), health programs, mentorship, and initiatives supporting diversity and community engagement.

Application Details

If this role excites you, apply today and join over 440,000 global team members who call Concentrix their employer of choice.

Location: Canada, ON, Work-at-Home

Language Requirements: [Specify if applicable]

Time Type: Full time

Concentrix is an Equal Opportunity Employer committed to a discrimination-free workplace. Currently, this position is available only in specific provinces/territories: AB, BC, MB, NB, NL, NS, ON, PE, SK.