Inside Sales Representative (Remote)

Concentrix Trust & Safety; Red Deer; Remote; Full time

Job summary

Join a leading company as a remote Inside Sales Representative, where you'll provide exceptional customer service and sales support. Enjoy a supportive culture focused on career growth, with comprehensive training and development programs. You'll work from home, engaging with customers through calls and the internet, while being part of a diverse team dedicated to success.

Benefits

Paid training

Performance-based incentives

Medical, dental, and vision insurance

Registered Retirement Savings Plan

Paid PTO and holidays

Health and wellness programs

Mentorship programs

Qualifications

• 1+ year of proven hard sales experience.
• Strong understanding of sales process and relationship building.

Responsibilities

• Provide inbound and outbound customer support.
• Close sales and work on prospecting and negotiation.
• Deliver expert customer experiences.

Skills

Sales Process

Communication

Negotiation

Multi-tasking

Education

High School Diploma or GED

Job description

Job Title: Inside Sales Representative (Remote)

Job Description

The Inside Sales Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding clients' products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” awards every year? Then a remote Inside Sales Representative position at Concentrix is just the right place for you!

As a remote Inside Sales Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. Due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. About 80% of our managers and leaders have been promoted from within! We offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE

1. Provide inbound and outbound customer support using a call flow guide
2. Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills
3. Use product knowledge, build client relationships, and find new ways to retain customers
4. Be detail-oriented when it comes to sales of products and services
5. Track, document, and retrieve information in databases
6. Offer additional products and/or services with every sale
7. Deliver expert customer experiences with a smile

YOUR QUALIFICATIONS

• 1+ year of proven hard sales experience (meeting quotas, working on commission, selling products and/or services)
• A strong understanding of the sales process, building relationships, communication skills, negotiation techniques, and closing deals
• Open availability
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing; a work computer may be provided depending on the position offered, but is not guaranteed
• High-Speed internet (no wireless/hotspots or satellite) and a smartphone

WHAT’S IN IT FOR YOU

We significantly invest in our people, infrastructure, and capabilities to ensure long-term success. We’ll invest in YOU to aid in your career path and personal development. You’ll also be provided with:

• Starting wage between $16 and $18 (pay rate will not be below applicable minimum wage)
• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• Registered Retirement Savings Plan; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
• Health and wellness programs
• Mentorship programs
• Programs and events supporting diversity, equity, and inclusion, as well as community support

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”

Location: CAN, ON, Work-at-Home

Language Requirements: Time Type: Full time

Concentrix is an Equal Opportunity Employer committed to a workplace free from discrimination and harassment, respecting all protected statuses.