Inside Sales Representative - HVAC

TalentSphere Staffing Solutions; Kelowna; On-site; CAD 80,000 - 100,000; Full time

Benefits offered by this job

Dental care

Vision care

Health insurance

Paid vacation

RRSP match

Career development opportunities

Job summary

TalentSphere Staffing Solutions in Kelowna is seeking an Inside Sales Representative to join our team. This full-time role combines technical problem solving with building long-term customer relationships and advancing your HVAC career with an established leader in the Okanagan.

You will provide technical expertise, prepare estimates and submittals, manage orders from entry to delivery, and coordinate with contractors, engineers and vendors to ensure projects stay on time.

Qualifications

• 3+ years of experience in the commercial HVAC industry or related field.
• Strong understanding of commercial HVAC systems and mechanical equipment.
• Ability to read and interpret mechanical drawings and blueprints.
• Excellent communication, interpersonal, and relationship-building skills.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• A proactive, solutions-oriented mindset with strong problem-solving abilities.
• Self-motivated, dependable, and committed to providing an exceptional customer experience.

Responsibilities

• Acting as the primary point of contact for customers, providing prompt, professional support by phone and email.
• Preparing accurate estimates, quotations, and technical submittals for commercial HVAC projects.
• Managing customer orders from entry through delivery while ensuring accuracy and meeting project timelines.
• Coordinating with customers, vendors, and internal teams to ensure successful project execution.
• Developing and maintaining strong relationships with contractors, engineers, consultants, and key accounts.
• Delivering exceptional customer service by identifying solutions and responding proactive to customer needs.
• Supporting branch initiatives, customer events and team projects as required.
• Continuously expanding your product knowledge and staying current with HVAC technologies and industry trends.

Skills

HVAC knowledge

Customer service

Communication

Blueprint reading

Job description

This is a full-time position, with full benefits including dental care, vision care and health insurance, paid vacation, an RRSP match, and career development opportunities.

We are currently seeking an Inside Sales Representative to join their Kelowna team. This is an outstanding opportunity for someone who enjoys solving technical challenges, building long-term customer relationships, and advancing their career with an established industry leader in one of British Columbia's fastest-growing regions.

Why Join?

• Competitive salary of $80,000-$100,000
• Join a stable, industry-leading organization with an excellent reputation
• Work alongside a collaborative and knowledgeable team
• Ongoing product training and professional development
• Opportunities for career advancement and long-term growth
• Build lasting relationships with contractors, engineers, consultants, and commercial customers throughout the Okanagan

What You'll Be Doing

As a Technical Sales Representative, you'll be a trusted resource for customers, providing technical expertise and ensuring projects move efficiently from quotation to completion.

Your Responsibilities Will Include

• Acting as the primary point of contact for customers, providing prompt, professional support by phone and email
• Preparing accurate estimates, quotations, and technical submittals for commercial HVAC projects
• Managing customer orders from entry through delivery while ensuring accuracy and meeting project timelines
• Coordinating with customers, vendors, and internal teams to ensure successful project execution
• Developing and maintaining strong relationships with contractors, engineers, consultants, and key accounts
• Delivering exceptional customer service by identifying solutions and responding proactive to customer needs
• Supporting branch initiatives, customer events and team projects as required
• Continuously expanding your product knowledge and staying current with HVAC technologies and industry trends

What We're Looking For

The ideal candidate enjoys working in a technical environment, thrives in a customer-facing role, and takes pride in delivering outstanding service.

Qualifications Include

• 3+ years of experience in the commercial HVAC industry or a related industry
• Strong understanding of commercial HVAC systems and mechanical equipment
• Ability to read and interpret mechanical drawings and blueprints
• Excellent communication, interpersonal, and relationship-building skills
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
• A proactive, solutions-oriented mindset with strong problem-solving abilities
• Self-motivated, dependable, and committed to providing an exceptional customer experience

Ready for Your Next Opportunity?

If you're looking to join a respected industry leader where you can apply your technical expertise, build meaningful customer relationships, and grow your career in the thriving Kelowna market, we'd love to hear from you.