Inside Sales Representative

Fitzii; Southwestern Ontario; On-site; CAD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Benefits plans

Pension plans

Career opportunities

Job summary

Rexel Canada Electrical Inc. in Perth, Ontario, is seeking an Inside Sales Representative. You will directly service customers by phone and email, process orders, inquiries and quotations, and maintain a high level of customer service.

The role requires a minimum of two years in inside sales or customer service and strong multitasking abilities. AS400 experience is an asset and knowledge of electrical products is essential.

Qualifications

• Two years of inside sales or customer service experience.
• Ability to build customer relationships and communicate effectively.
• Strong multitasking and time management skills.
• AS400 experience would be an asset.
• Electrical apprenticeship experience is advantageous.
• Product knowledge of electrical business is a must.

Responsibilities

• Directly service customers via phone and email daily.
• Process orders, inquiries and quotations.
• Maintain high level of customer service.
• Confirm stock availability and suggest alternatives.
• Make follow-up calls on quotations.
• Make four outbound calls per day to solicit additional business.
• Assist customers with e-commerce inquiries.

Skills

Customer service

Communication

Time management

AS400

Electrical product knowledge

Tools

AS400

Job description

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JoinRexel:AGlobalLeaderinElectricalDistribution

Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical solutions and equipment for the industrial, residential and commercial sectors. As the energy evolves, our business is transforming alongside it.This change is driven by you - our fresh thinkers, innovators and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customer and stake holders alike. Together we are building sustainable performance and shaping a better future.

Rexel Canada operates under six distinct banners: Rexel Atlantic, Rexel Utility, Westburne, Nedco, LTL and Talley.

For over 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco, a division of Rexel Canada Electrical Inc., is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security.

As an Inside Sales Representativebased in Perth, ONyour essential duties will be to:

• Directly service customers via phone & email on a daily basis.
• Process orders, inquiries & quotations every day.
• Consistently achieve a high level of customer service.
• Confirm stock availability and suggest alternatives as required.
• Make follow-up calls to customers on all quotations.
• Make at least four (4) outbound calls per day to various customers to solicit additional business.
• Assist customers with any inquiries regarding e-commerce.

Qualifications:

• A minimum of two years of inside sales or customer service experience.
• Proven ability to communicate effectively and build customer relationships.
• Strong multitasking and time management skills.
• AS400 experience would be an asset.
• Electrical apprenticeship experience is considered an advantage.
• Product knowledge of the electrical business is a must.
• Team Player.

The anticipated annual base salary range for this position is CAD 50000 – 65000. Final compensation within this range will be determined by factors such as relevant experience, skills, qualifications, and internal equity. This range does not include variable pay or other components of Rexel’s total rewards package.

WhatWeOffer:

• Our employees enjoy a positive work- life balance while thriving in an environment that is dynamic and motivated by new and exciting challenges.
• Rexel does not use artificial intelligence (AI) tools to make final hiring decisions. Where technology is used (for example, to schedule interviews or manage applications), assessments and hiring decisions are made by our hiring team members in accordance with applicable privacy laws and our commitment to a fair and transparent recruitment process.
• Weprovidecompetitivecompensation,comprehensivebenefitsplans,andpensionplans,alongwitharemarkablerangeofcareeropportunities - whether advancing in your current field or exploring something entirely new. If you are motivated, we will help you find the career path that suits you.
• RexelCanadaiscommittedtoEmploymentEquityandvaluesadiverse workforce, recognizing each employee's unique talents and skills.

WhatIsNext?

• Wethankallcandidatesfortheirinterest;however,onlythoseselectedfor interviews will be contacted
• If you require any accommodation in the application process, please contact us with the “Need Help” button in Fitzii.