Inside Sales Representative

Hoskin Scientific Limited; Oakville; On-site; CAD 80,000 - 100,000; Full time

Benefits offered by this job

Company events

Dental care

Employee assistance program

Extended health care

Life insurance

On-site parking

Paid time off

RRSP match

Education reimbursement

Vision care

Job summary

Hoskin Scientific Limited in Oakville, Ontario, is seeking a Technical Sales Representative to support outside sales with technical quotes, customer service, and project execution. The role involves gathering requirements, preparing quotes, maintaining relationships with customers and principals, and contributing to the sales budget.

The successful candidate will communicate with clientele nationwide and with suppliers worldwide, participate in webinars, and support CRM activity.

Qualifications

• College or university degree in a technical discipline.
• 5–10 years' experience in a sales-oriented customer service role.
• Familiarity with technical products and the ability to communicate technical information clearly.

Responsibilities

• Analyze client requirements and respond to RFQ requests.
• Consult with colleagues and principals on best product approaches.
• Prepare technical quotes and documents with Territory Reps to drive sales.
• Maintain productive relationships with customers and principals.
• Manage CRM opportunities and contacts; update records regularly.
• Participate in webinars and online training offered by principals.
• Support marketing campaigns and business development activities.
• Assist in warehouse inventory counts.

Skills

Attention to detail

Adaptable to changing priorities

Teamwork

Interpersonal communication

Time management

Verbal and written communication

ERP software

Excel

Outlook

Education

College or University degree in a technical discipline

Tools

CRM systems

Job description

The Avensys Service Team supports a wide range of equipment covering the environmental and instrumentation markets. Based in our Oakville office, your main duties will include working on various equipment, effectively troubleshooting equipment independently, quoting/following up with customers, and being a good representative of the company’s service efforts. Providing top-notch customer service and a positive attitude are essential.

This is a full time position in the office 5 days a week.

Salary: $80,000 - $100,000 CAD per annum, salary is negotiable based on experience and qualifications.

Summary

The Technical Sales Representative is responsible for supporting the outside sales representatives in dealing with technical matters related to their customers in their territories. The Sales Representative will gather process data and analyze the requirements to prepare appropriate quotes and proposals for the applications. The work involves providing impeccable customer support and service. The role also includes project management and execution. The successful candidate will support the sales team to achieve the sales budget.

This position requires the candidate to be able to communicate with the clientele across the country and suppliers from around the world.

Duties And Responsibilities

• Analyze and validate client’s requirements and respond to requests for quotation;
• Consult with colleagues and our Principals on the best approach and most suitable product to offer;
• Work with the Territory Sales Representatives to increase overall sales by analyzing requirements and preparing technical quotes and other documents, including formal RFQs;
• Manage, maintain and proactively develop productive relationships with existing and new customers;
• Maintain strong relationships with Principals and suppliers;
• Deal with suppliers and customers in a respectful and professional manner.
• Participate in business development and marketing campaigns;
• Update and help manage opportunities and contacts in the CRM.
• Participate in webinars and other online training offered by the Company’s principals.
• Participate in warehouse inventory counts.

Qualifications And Education

• College or University degree in a technical discipline or equivalent.
• 5 to 10 years of proven experience as a Customer Service Representative in a sales-oriented environment.
• Familiarity with technical products and a demonstrated ability to effectively understand and communicate technical information.

Knowledge / Skills / Abilities

• Attention to detail.
• Ability to adapt to changing priorities and work in a fast-paced environment.
• Ability to work cooperatively in a team environment.
• Interpersonal and Time management skills.
• Excellent verbal and written communication skills.
• Computer skills with proficiency in ERP software, Excel, Word, and Outlook.
• Possess a solid technical background and understand the industrial application/processes.

Benefits

• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Education reimbursement
• Vision care