Inside Sales Representative

Fitzii, Inc.; Northeastern Ontario; On-site; CAD 42,000 - 62,000; Full time

Job summary

Rexel Canada Electrical Inc. invites applications for an Inside Sales Representative based in Sudbury, Ontario. You will directly service customers by phone and email, handle orders and quotations, and drive customer satisfaction.

Strong communication, multitasking ability, and product knowledge in the electrical market are essential. The role emphasizes relationship-building with customers, daily stock checks, and collaboration with teams to ensure timely responses and accurate information.

Qualifications

• At least two years of inside sales or customer service experience.
• Able to communicate clearly and build customer relationships.
• Strong multitasking and time management skills.
• AS400 experience would be an asset.
• Electrical apprenticeship experience is an advantage.
• Product knowledge of the electrical industry is a must.
• Team player.

Responsibilities

• Directly service customers via phone and email on a daily basis.
• Process orders, inquiries and quotations every day.
• Consistently achieve a high level of customer service.
• Confirm stock availability and suggest alternatives as required.
• Make follow-up calls to customers on all quotations.
• Make at least four outbound calls per day to various customers to solicit additional business.
• Assist customers with any inquiries regarding e-commerce.

Skills

Communication

Customer relationships

Multitasking

Time management

Team player

Education

Electrical apprenticeship

Tools

AS400

Job description

Join Rexel: A Global Leader in Electrical Distribution

Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical solutions and equipment for the industrial, residential and commercial sectors. As the energy evolves, our business is transforming alongside it.This change is driven by you - our fresh thinkers, innovators and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customer and stake holders alike. Together we are building sustainable performance and shaping a better future.

Rexel Canada operates under six distinct banners : Rexel Atlantic, Rexel Utility, Westburne, Nedco, LTL and Talley

For over 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco, a division of Rexel Canada Electrical Inc., is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security.

As an Inside Sales Representative based in Sudbury, ON your essential duties will be to:

• Directly service customers via phone & email on a daily basis.
• Process orders, inquiries & quotations every day.
• Consistently achieve a high level of customer service.
• Confirm stock availability and suggest alternatives as required.
• Make follow-up calls to customers on all quotations.
• Make at least four (4) outbound calls per day to various customers to solicit additional business.
• Assist customers with any inquiries regarding e-commerce.

Qualifications:

• A minimum of two years of inside sales or customer service experience.
• Proven ability to communicate effectively and build customer relationships.
• Strong multitasking and time management skills.
• AS400 experience would be an asset.
• Electrical apprenticeship experience is considered an advantage.
• Product knowledge of the electrical business is a must.
• Team Player.

What We Offer:

• Our employees enjoy a positive work- life balance while thriving in an environment that is dynamic and motivated by new and exciting challenges.
• Rexel does not use artificial intelligence (AI) tools to make final hiring decisions. Where technology is used (for example, to schedule interviews or manage applications) , assessments and hiring decisions are made by our hiring team members in accordance with applicable privacy laws and our commitment to a fair and transparent recruitment process.
• Weprovidecompetitivecompensation,comprehensivebenefitsplans,andpensionplans,alongwitharemarkablerangeofcareeropportunities - whether advancing in your current field or exploring something entirely new. If you are motivated, we will help you find the career path that suits you.
• RexelCanadaiscommittedtoEmploymentEquityandvaluesadiverse workforce, recognizing each employee's unique talents and skills.