Inside Sales Representative

Fitzii; Mississauga; Hybrid; CAD 42,000 - 64,000; Full time

Job summary

Rexel Canada, a leading electrical distributor, seeks an Inside Sales Representative based in Mississauga, ON. You will service customers by phone and email, process orders, and provide quotations daily, while driving customer satisfaction and repeat business.

Mandates include at least two years in inside sales or customer service, strong communication skills, and multitasking ability. AS400 experience is a plus; electrical distribution knowledge is desirable.

Qualifications

• Minimum of two years in inside sales or customer service.
• Proven communication and customer relationship skills.
• Strong multitasking and time management abilities.
• AS400 experience is a plus.
• Electrical apprenticeship experience is considered an advantage.

Responsibilities

• Directly service customers via phone & email.
• Process orders, inquiries & quotations every day.
• Consistently achieve a high level of customer service.
• Confirm stock availability and suggest alternatives as required.
• Make follow-up calls to customers on all quotations.
• Make at least four outbound calls per day to various customers to solicit additional business.
• Assist customers with any inquiries regarding ecommerce.

Skills

Inside sales

Customer service

Communication

Time management

Team player

Tools

AS400

Job description

Join Rexel: A Global Leader in Electrical Distribution

Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical solutions and equipment for the industrial, residential and commercial sectors. As the energy evolves, our business is transforming alongside it.This change is driven by you - our fresh thinkers, innovators and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customer and stake holders alike. Together we are building sustainable performance and shaping a better future.

Rexel Canada operates under six distinct banners: Rexel Atlantic, Rexel Utility, Westburne, Nedco, LTL and Talley.

For 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco, a division of Rexel Canada Electrical Inc., is pleased to offer one stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security.

As an Inside Sales Representative based in Mississauga, ON

• Directly service customers via phone & email on a daily basis.
• Process orders, inquiries & quotations every day.
• Consistently achieve a high level of customer service.
• Confirm stock availability and suggest alternatives as required.
• Make follow-up calls to customers on all quotations.
• Make at least four (4) outbound calls per day to various customers to solicit additional business.
• Assist customers with any inquiries regarding ecommerce.

Qualifications:

• A minimum of two years of inside sales or customer service experience
• Proven ability to communicate effectively and build customer relationships
• Strong multitasking and time management skills
• AS400 experience would be an asset
• Electrical apprenticeship experience is considered an advantage.
• Team Player.
• Product knowledge of the electrical business
• 1-5 years at an electrical distributor experience.

What We Offer:

• Our employees enjoy a positive work- life balance while thriving in an environment that is dynamic and motivated by new and exciting challenges.
• Rexel does not use artificial intelligence (AI) tools to make final hiring decisions. Where technology is used (for example, to schedule interviews or manage applications), assessments and hiring decisions are made by our hiring team members in accordance with applicable privacy laws and our commitment to a fair and transparent recruitment process.
• Weprovidecompetitivecompensation,comprehensivebenefitsplans,andpensionplans,alongwitharemarkablerangeofcareeropportunities - whether advancing in your current field or exploring something entirely new. If you are motivated, we will help you find the career path that suits you.
• RexelCanadaiscommittedtoEmploymentEquityandvaluesadiverse workforce, recognizing each employee's unique talents and skills.

What Is Next?

• We thank all candidates for their interest; however only those selected for interviews will be contacted.