Inside Sales Representative

North West Rubber; Golden Horseshoe; On-site; CAD 45,000 - 65,000; Full time

Job summary

North West Rubber seeks an Inside Sales Representative to support its business divisions. Key responsibilities include assisting outside sales, maintaining customer relations, and managing leads through cold calling. The ideal candidate will possess sales training, excellent communication skills, and familiarity with CRM and ERP systems.

Benefits

Benefits Package (dental, health, life insurance)

Salary + Bonus

Qualifications

• Sales & customer service training and/or equivalent experience.
• Fluency in English with excellent written and verbal communication skills.
• Experience working in a team-oriented and collaborative environment.

Responsibilities

• Assisting outside sales representatives in daily office duties.
• Creating and maintaining a list/database of current and prospective customers.
• Cold calling potential leads and making outbound calls.

Skills

Sales & customer service training

Fluency in English

Sales experience in a manufacturing environment

Ability to quickly learn new product knowledge

Experience in a team-oriented and collaborative environment

Proficient with Microsoft Word and Excel

Experience with CRM and ERP systems

Job description

North West Rubber is a proud Canadian company, originated in Pitt Meadows, British Columbia in 1968. Since our inception, we have expanded our reach to over 50 countries and a dedicated workforce of over 550 employees, we take pride in our commitment to sustainability and innovation. We are currently in search of a Inside Sales Representative to contribute to the success of our three thriving business divisions.

Job Summary

The Inside Sales Representative will be responsible for supporting all areas of the business, including Commercial, Retail, and Agriculture. The primary focus will be assisting the outside sales team, ensuring sales and gross profit targets are met and exceeded.

RESPONSIBILITIES:

· Assisting outside sales representatives in daily office duties, answering incoming inquiries, maintaining flow of communication, continuing to build customer relations and interacting with all departments to enhance sales company wide

· Creating and maintaining a list/database of current and prospective customers

· Cold calling, researching potential leads from business directories, web searches, or digital resources

· Cold Calling; making multiple outbound calls to potential clients

· Assisting with coordination of tradeshows with the Marketing Department and Outside Sales members

· Providing moderate technical support and services to customers

· Discussing product requirements and expectations with customers and recommending specific products and solutions

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

• Sales & customer service training and/or equivalent experience
• Fluency in English, with excellent written and verbal communication skills.
• Sales experience in a manufacturing environment an asset
• Ability to quickly learn new product knowledge
• Experience working in a team-oriented and collaborative environment
• Proficient with Microsoft Word, Excel and experience with CRM and ERP systems
• Possibility of attending tradeshows, so willingness to travel and valid passport are a must

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Benefits:

• Benefits Package (dental, health, life insurance)
• Salary + Bonus