Inside Sales Representative

Hercules Crane & Lifting Supplies; Edmonton; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

RRSP matching

Health benefits

Dental benefits

Free parking

Development opportunities

Job summary

Hercules Crane & Lifting Supplies in Edmonton, AB is seeking a full-time Inside Sales Representative to join our team. You will provide excellent customer service, process orders, and support quotations, with a focus on meeting daily outbound goals.

The role requires 1–2 years of sales experience, strong communication, and the ability to stay organized in a fast-paced environment. Competitive compensation and benefits are offered.

Qualifications

• High school diploma or equivalent.
• 1–2 years of sales experience.
• Excellent verbal and written communication skills.
• Strong analytical, problem-solving, and negotiation skills.
• Must be organized and able to prioritize and manage multiple tasks.
• Energetic and enthusiastic attitude.
• Driven to reach sales goals and learn new skills.

Responsibilities

• Provides excellent customer service and promotes a positive experience to CCR’s prospective and current customers.
• Enters all orders in a timely manner and communicates information to the respective personnel.
• Maintains an accurate database and updates customer information as required.
• Supports ongoing sales activities, such as quotations and follow-ups.
• Assists customers with product information and other inquiries.
• Proactively contacts customers to promote CCR products and services to meet/exceed daily outbound goals.
• Handles day-to-day interactions and sales functions between customers, Territory Managers and product supply functions within Hercules.
• Communicates with clients via telephone, in-person and electronic channels.
• Supports Territory Managers with quotations, orders, and correspondence.

Skills

Verbal & written communication

Analytical skills

Negotiation

Organizational skills

Sales drive

Education

High school diploma or equivalent

Job description

We are looking for a full time Inside Sales Representative to join our team in our Continental Chain & Rigging branch located in Edmonton, AB. Our ideal candidate will represent Continental Chain & Rigging with a strong positive attitude and a drive to succeed; all in an effort to ensure optimal client satisfaction.

We offer a comprehensive compensation and benefits package that includes:

• Competitive salaries plus bonuses
• Generous RRSP matching program 5% (after one year)
• Full health and dental benefits (shared costs)
• Great schedule-Monday to Friday 8-5
• Personal & Professional Development Opportunities
• Fun & engaging working environment
• Free parking

Principle Responsibilities

• Provides excellent customer service and promotes a positive experience to CCR’ prospective customers and current customers.
• Enters all orders in a timely manner and communicates the information to the respective personnel.
• Maintains an accurate database – update customer information as required.
• Supports ongoing sales support activities, such as quotations, follow-up quotations etc.
• Assists customers with product information and other inquiries.
• Proactively contacts the customer to promote CCR’ products and services to meet/exceed daily outbound call goals.
• Responsible for the day-to-day interactions and sales functions between customers, Territory Managers and the product supply functions within Hercules.
• Client service via telephone, in-person and electronic communications.
• Supports Territory Managers with a focus on fulfilling quotations, orders and correspondence.

Required Knowledge And Training

• High school diploma or equivalent required.
• Minimum 1-2 years of sales experience.
• Excellent verbal and written communication skills.
• Strong analytical, problem-solving and negotiation skills.
• Must be organized and able to prioritize and manage multiple tasks.
• Energetic and enthusiastic attitude.
• Driven to reach sales goals and learn new skills.
• Strong organizational and time management skills.
• Must be currently living in the area

The Hercules Group of Companies

is a national leader in industrial lifting, rigging, material handling, and safety solutions, proudly supporting critical industries across Canada. With multiple business units and branch locations coast to coast, we deliver high-quality products, certified inspections, specialized training, and reliable field services to keep our customers safe and productive. Our teams work collaboratively, innovate constantly, and share a commitment to exceptional service. At Hercules, we invest in our people, promote from within, and provide opportunities for continuous learning and career growth.

As an employer, we focus on continually enhancing the skills and capabilities of our employees and pride ourselves for building and improving upon our cultures of safety and dedicated customer service.

Please note: Successful candidates will be required to pass a criminal background check; drivers abstract and reference checks as a condition of employment.