Inside Sales Representative

Fortra, LLC; Canada; On-site; CAD 55,000 - 85,000; Full time

Job summary

Fortra, LLC in Canada is seeking an Inside Sales Representative to grow our customer base through targeted prospecting and ABS tools. You will follow up on outbound campaigns and move qualified leads to Account Representatives and Account Executives.

As a senior member of the Business Development team, you’ll mentor new ISRs, help shape prospecting strategy with marketing, and maintain strong relationships with customers. Excellent communication and time management are essential.

Qualifications

• Bachelor’s degree in business, sales, or marketing.
• Proven ability to prospect and qualify leads for software solutions.
• Strong verbal and written communication and relationship-building skills.
• Experience with CRM and account-based selling approaches.

Responsibilities

• Identify and qualify opportunities through target accounts and ABS tools.
• Initiate calls to build relationships, understand needs, and propose solutions.
• Navigate the sales process from need identification to demonstrations.
• Document communications in the CRM and report metrics to management.
• Mentor new ISRs and contribute to prospecting strategy with marketing.
• Attend tradeshows to generate leads as needed.

Skills

Prospecting

Relationship building

Communication

Time management

Presentation skills

Stakeholder influence

Self-motivation

English proficiency

Education

Bachelor's degree in business, sales, or marketing

Tools

ABS tools

CRM system

Job description

Whether you’re an experienced professional or just getting started, your contributions matter at Fortra. If you’re passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!The Inside Sales Representative is responsible for supporting the growth of Fortra’s customer base through prospecting target accounts and utilizing ABS (Account Based Strategy) tools. This includes following up on outbound campaigns that provide a prospective stream for Account Representatives and Account Executives. Additionally, as a senior member of the Business Development team, the successful incumbent will provide mentorship and training to newly promoted Inside Sales Representatives.WHAT YOU'LL DOIdentify and qualify business opportunities through prospecting target accounts and utilizing ABS tools.Initiate telephone calls to develop relationships, identify problems, and propose our software and services.Navigate the sales process by identifying the need, positioning the solution, scheduling, and participating in the demonstration of the solution, and qualifying the prospect.Communicate customer demand and trends internally.Develop and maintain excellent relationships with internal staff and external customers.Document all communications with customers diligently in CRM tool.Prioritize tasks and multi-task to address current company goals and objectives.Provide cross-sell referrals to other business areasDocument calls and results; reporting metrics to management as requiredMentor new ISRs and help acclimate them to the team/companyServe as a resource for new ideas on prospecting, processes, and efficienciesLead prospecting strategy, including collaboration with marketing and other resources on messaging, email content, and reportingAttend tradeshows to generate leads as needed.Achieve annual quota according to pre-determined plans.Other responsibilities as assignedQUALIFICATIONSBachelor’s degree, preferably in business, sales, or marketingDemonstrated ability to learn technical components of software productsDemonstrated ability to successfully prospect solutions to potential customers, research targeted customers, position solutions, and successfully pass qualified leads to Account RepresentativesConfident and positive attitude when facing complex organizations and processesHigh degree of customer focus and relationship orientationStrong influence management for collaboration with stakeholdersExcellent verbal and written communication skillsStrong organization and time-management skillsProven record of accomplishment of consistently exceeding corporate objectives and quotasStrong presentation, communication, organization, and time management skillsSelf-motivated, able to work with minimal direction, and results drivenThis position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec.We are an equal opportunity employer and encourage applications from candidates of all backgrounds. We do not require “Canadian work experience”; all relevant experience will be considered. This posting is for a new position.At Fortra, we’re breaking the attack chain. Ready to join us? Visit our website to learn more about why employees choose to work for Fortra. Remember to connect with us on LinkedIn.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.