Inside Sales Representative

Superior Glove; Acton; On-site; CAD 40,000 - 48,000; Full time

Benefits offered by this job

Yearly awards program

Recognition program

On-site fitness lessons

Grab-and-Go bikes

Community events

Staff lunches

Annual barbeques

Job summary

Superior Glove is hiring an Inside Sales Representative in Acton, Ontario. You will manage inbound leads, qualify opportunities, and nurture relationships with customers and distributors to drive growth.

You’ll collaborate with the Sales team, conduct product sample checks, and guide customers from inquiry to purchase, leveraging Salesforce and LinkedIn Navigator to identify opportunities and meet targets.

Qualifications

• High School Diploma.
• 1–2 years of sales and marketing experience.
• Proven ability to build and maintain strong customer relationships.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Experience using Salesforce CRM.
• Experience using LinkedIn Sales Navigator.
• Strong ability to navigate conversations and overcome objections.
• Resilient, ambitious, collaborative, and comfortable handling rejection.
• Sales discovery best practices and Outreach are assets.
• Experience managing region or defined book of business is an asset.

Responsibilities

• Manage inbound sales leads and identify opportunities to upsell or cross-sell Superior Glove products and solutions.
• Serve as a primary point of contact for prospective customers and build strong relationships through the sales process.
• Manage small to mid-sized opportunities that do not require onsite visits and move qualified opportunities toward close.
• Support end-users during product samples and wear trials, including timelines, costs, and feedback.
• Build relationships and facilitate quotes and purchases through Superior Glove’s distributor network.
• Conduct proactive prospecting using LinkedIn Sales Navigator to identify and engage potential customers.
• Maintain accurate Salesforce CRM data for customers, activities, and opportunities.
• Collaborate with Territory Managers and internal Sales to ensure appropriate support throughout the cycle.
• Present product ranges and opportunities to improve customers’ hand safety programs.

Skills

Relationship building

Sales experience

Prospecting

CRM experience

Communication skills

Microsoft Office

LinkedIn Sales Navigator

Resilience

Discovery selling

Regional book of business

Education

High School Diploma

Tools

Salesforce CRM

LinkedIn Sales Navigator

Job description

Salary Range: $40,000.00 To $48,000.00 Annually

About Us:

Superior Glove is a family-owned company with over 100 years in designing and manufacturing innovative hand protection for every major hazard. With locations in Canada, the USA, Mexico, and Honduras, we're committed to improving occupational hand protection through innovation.

Does this sound like you?

Are you a motivated sales professional who enjoys building relationships, uncovering customer needs, and turning opportunities into results? Do you thrive on connecting with new people, navigating sales conversations, and following opportunities through from initial inquiry to purchase?

We’re looking for a driven and tenacious Inside Sales Representative who combines strong relationship-building skills with a proactive approach to sales. You’ll be comfortable reaching decision-makers, asking effective discovery questions, overcoming objections, and maintaining consistent follow-up throughout the customer journey. You’re organized, resilient, and motivated by achieving sales targets while providing an excellent customer experience.

About the role:

Reporting to the Team Leader, the Inside Sales Representative plays an important role in converting prospective customers into sustainable sales opportunities. You’ll manage inbound leads, support customers throughout product sample and wear trials, qualify opportunities, nurture customer relationships, and work closely with Superior Glove’s broader Sales team to drive growth.

This role combines customer relationship management, consultative selling, prospecting, and CRM administration. You’ll help customers identify solutions to their hand safety needs while ensuring opportunities are followed through from initial inquiry and product trial to distributor purchase and ongoing relationship development.

Location:

Superior Glove Works Ltd. is currently hiring for an Inside Sales Representative based out of either our Global Headquarters in Acton, Ontario, or our Honduras location.

Responsibilities:

• Manage incoming sales leads, identify customer needs, and uncover opportunities to upsell or cross-sell Superior Glove products and solutions.
• Serve as a primary point of contact for prospective customers, providing responsive service and building strong relationships throughout the sales process.
• Manage small to mid-sized sales opportunities that do not require onsite visits, moving qualified opportunities toward successful close.
• Support end-users throughout the product sample and wear trial process, including follow-up on timelines, costs, safety requirements, purchasing processes, and customer feedback.
• Build and maintain relationships with end-users while facilitating quotes and purchases through Superior Glove’s distributor network.
• Conduct proactive prospecting and research using tools such as LinkedIn Sales Navigator to identify and engage potential customers.
• Maintain accurate and timely customer, activity, and opportunity information within Salesforce CRM.
• Track customer engagement, sampling activity, sales conversions, and follow-up effectiveness to identify opportunities for continued growth.
• Collaborate with Territory Managers and other internal Sales team members to ensure opportunities receive appropriate support throughout the sales cycle.
• Present Superior Glove’s range of products and solutions while helping customers identify opportunities to improve their hand safety programs.
• Participate in sales campaigns, special projects, regular performance meetings, and ongoing professional development.
• Stay current on industry trends and product developments to serve as a knowledgeable resource for prospects and customers.

Qualifications:

• High School Diploma.
• Minimum 1–2 years of sales and marketing experience.
• Demonstrated ability to achieve or exceed established sales and activity targets.
• Proven ability to build and maintain strong customer relationships.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office, including Excel, Word, Outlook, and PowerPoint.
• Experience using CRM platforms such as Salesforce.
• Experience using lead-generation and prospecting tools such as LinkedIn Sales Navigator.
• Strong ability to navigate customer conversations, overcome objections, and confidently engage decision-makers.
• Resilient, ambitious, collaborative, and comfortable handling rejection as part of the sales process.
• Experience with sales discovery best practices, sales training or certification, and platforms such as Outreach is considered an asset.
• Previous experience managing and growing a region or defined book of business is considered an asset.

Superior Glove is an equal opportunity employer, and we encourage and welcome applications from candidates from all backgrounds. We are committed to fostering an inclusive work culture to ensure every voice is heard and valued.

When you work at Superior Glove, you are part of the family!

Some of the benefits/perks include:

• Yearly contenders and recipients of multiple prestigious awards including Canada’s Best Managed for over 10 years, Canada’s Safest Manufacturer, Achievers 50 Most Engaged Workplaces, Canada’s Excellence Business Award and more!
• Enjoy our Recognition Program to gain access to fantastic rewards!
• Access to our on-site fitness lessons, equipment, “Grab and Go” bikes and more
• Take part in community and company events, staff lunch adventures and annual barbeques!
• And much more!

Superior Glove strives to create a respectful, accessible, and inclusive work environment. Upon individual request, the company will endeavor to remove any barrier to the hiring process to accommodate candidates with disabilities.