Inside Sales Pro: Relationship Builder Driving Growth

Reliable Parts Ltd.; Montreal (administrative region); On-site; CAD 32,000 - 39,000; Full time

Benefits offered by this job

Extended health care

Dental care

Holidays

Paid time off

Employee discounts

Disability benefits

Job summary

Reliable Parts Ltd. is seeking an Inside Sales professional in Montreal to build and sustain relationships with prospects and customers using both personal engagement and technology.

The role emphasizes achieving sales goals through persistent outreach, accurate CRM records, and collaboration with multiple departments to ensure smooth order processing. The ideal candidate brings strong communication, negotiation, and organizational skills, with a track record of meeting targets in a fast-paced,

Qualifications

• Minimum high school diploma.
• 5 years of customer service meeting sales goals or 2 years in outbound call center.
• Excellent listener with emotional intelligence.
• Strong negotiation, closing and prospecting skills.
• Proficient with CRM software such as Zoho and Microsoft Office.
• Able to work in a fast-paced, target-driven environment.
• Excellent written and verbal communication.

Responsibilities

• Conducts inside sales activities, including prospecting and developing opportunities, closing sales, taking orders, and understanding technical requirements.
• Nurture existing customer relationships to increase market share.
• Maintain CRM with all sales activities and ensure data accuracy.
• Provide major account management and resolve customer issues.
• Make 30+ productive calls per day and support the Call Center on Mondays.
• Promote world-class customer service and ownership of issues.
• Update email templates and sequences.
• Fills orders by transferring orders to fulfillment and communicating delivery dates.

Skills

Customer service

Sales

Prospecting

Negotiation

Communication

Team collaboration

Microsoft Office

CRM software

Education

High school diploma

Tools

Zoho CRM

Microsoft Excel

Job description

Reliable Parts Ltd. is seeking an Inside Sales professional in Montreal to build and sustain relationships with prospects and customers using both personal engagement and technology.

The role emphasizes achieving sales goals through persistent outreach, accurate CRM records, and collaboration with multiple departments to ensure smooth order processing. The ideal candidate brings strong communication, negotiation, and organizational skills, with a track record of meeting targets in a fast-paced,