Inside Sales Pro: Build Relationships & Quotes

Sonepar Canada, Inc.; Vaughan; Hybrid; CAD 42,000 - 60,000; Full time

Job summary

Sonepar Canada, Inc. is seeking a sales-oriented professional to develop and maintain positive customer relationships, handle orders, pricing, and deliveries, and ensure high levels of service.

The role involves contacting customers, processing orders, and expanding the customer base through cold and warm calls. Requirements include a high school diploma, 1–3 years related experience, and knowledge of Microsoft Office.

Qualifications

• High school diploma required.
• Post secondary courses in sales/marketing preferred.
• Knowledge of Microsoft Office required.
• 1-3 years related experience preferred.
• Product knowledge or industry experience preferred.

Responsibilities

• Contacting current customers and identifying new products and potential up-selling.
• Responding to and processing incoming calls and orders.
• Opening new accounts.
• Developing customer base and sales leads by making cold and warm calls.
• Entering orders into system.
• Maintaining knowledge base on current products and learning about new products.
• Identify products the customer requires that may not be stocked by the Company and sourcing the products.
• Providing pricing quotations and follow-up on quotes.
• Purchasing (direct orders).
• Counter Sales (where applicable).
• Shipping & Receiving - daily verify orders and fill-in if the shipper/receiver is absent (where applicable).
• Credits/Debits.
• Returns - as required.
• Providing basic technical support on products.
• Provide quotations and product information.
• Responding to inquiries.
• Closing orders.

Skills

Customer service

Sales

Negotiation

Education

High School Diploma

Post secondary courses in Sales/Marketing

Tools

Microsoft Office

Job description

Sonepar Canada, Inc. is seeking a sales-oriented professional to develop and maintain positive customer relationships, handle orders, pricing, and deliveries, and ensure high levels of service.

The role involves contacting customers, processing orders, and expanding the customer base through cold and warm calls. Requirements include a high school diploma, 1–3 years related experience, and knowledge of Microsoft Office.